Banner and related systems will be offline from 10 p.m. on Saturday, Jan. 3 to 8 a.m. on Sunday, Jan. 4 while Ellucian performs necessary maintenance.

During this outage there will be no access to the following:

• Banner Admin pages
• Self-service functions in myTRU and TRUemployee, including online registration, payments, timesheets, transcripts and other academic record details, tax forms and faculty grade entry
• Any TRU online forms requiring payment
• DegreeWorks
• Argos reports
• FAST
• Other core applications related to Banner
• The main TRU website and Moodle will not be impacted by this outage.

TRU campuses will be closed from Dec. 24 (noon) to Jan. 4. Regular operations resume Monday, Jan. 5, 2026, at 7 a.m.

The first floor of Old Main (Kamloops campus) and the prayer room will remain open 24/7 during the break. Access to upper floors and additional buildings will require authorization.

If you need access to secured areas over the break, please contact Security at 250-828-5033 before your visit. Appropriate identification will be required.

IT Services is updating how you can get help. Starting Jan. 2026, support will be available through four easy channels:

1. Portal: Submit a ticket at IT Services Portal
2. Book an appointment: Schedule a time using the student booking link
3. Email: itservicedesk@tru.ca
4. Leave a voicemail at 250-852-6800 or (toll-free) 1-888-852-8533 — your message will automatically create a support ticket

Updated support hours starting in January

• Monday – Friday, 8 a.m. – 6 p.m.
• Saturday, 9 a.m. – 5 p.m.
  Extended hours will be offered at the start of each semester and exams.

The Winter Course Material Term is now live. All textbooks and course materials are available by online order only through the Wolfie’s Campus Store website.

You can pick up your order for free in the Campus Activity Centre.

In-person textbook shopping is no longer offered, so please place your order online before classes begin.

If you have questions, we’re here to help: campusstore@tru.ca

If you are a currently registered TRU student, you can access your Digital Student ID Card via your myTRU account. Learn more

Winter 2026 course registration is open. Visit tru.ca/registration.

The Registration Deadline is January 9. After this deadline, you will no longer be able to add your name to a waitlist for courses that are full.
Late registration and registration changes are permitted during the Add/Drop period from Jan 10 up to Jan 23. The Add/Drop period is limited to courses with space available. Waitlists will not be accessible during the Add/Drop period.
If you are on a waitlist, check your student email daily to see if a seat has become available.

TRU is proud to lead the way in sustainability with the Low-Carbon District Energy System (LCDES). This major infrastructure project will eventually connect campus buildings to an innovative heat pump system — replacing natural gas boilers and significantly reducing TRU’s carbon footprint.

Multiple construction activities are underway or scheduled, resulting in temporary closures and rerouted access points across Kamloops campus. Visit tru.ca/lcdes for maps and updates.