Accessibility Services: Education Within Reach
Updated Jan. 19, 2021
Given the provincial mandates regarding COVID-19, and in the interest of health and safety, Accessibility Services has moved to fully remote delivery of services. Accessibility Services Advisors, Assistive Technology Specialist, Learning Strategist, and Accommodations Coordinators are available Monday to Friday from 8 a.m. to 4 p.m., via phone or through video conferencing. To schedule your virtual appointment, please email firstname.lastname@example.org.
- Until further notice, the Accessibility Services Test Centre is not open for in-person exam invigilation.
- For current information about Read&Write software, helpful apps and browser extensions for students, and online tools/tips for faculty visit our Remote Learning page.
- For the latest information on COVID-19 and the impacts to TRU, please visit Return to Campus and COVID-19 Response.
We provide academic accommodations and services to all eligible TRU students, both on campus and Open Learning. We facilitate equal access to educational opportunities by reducing physical, attitudinal and systemic barriers.
Persons who have disabilities such as:
- Chronic/systemic health
- Blind or low vision
- Mobility/functional disabilities
- Neurological disabilities
- Mental health disabilities
- Deaf or hard of hearing
- Learning disabilities
Accommodations and services
Academic accommodations and services are tailored to a student's needs based on documentation provided by an approved and qualified health care professional, and the extent of the functional impact of the disability. Services and accommodations may include, but are not limited to the following:
- Accommodated tests and exams
- Alternative format text material
- Peer note taking
- Sign language interpreting
- Access to technical aids and adaptive equipment
- Access to assistive technology
- Access to a learning specialist
- Assistance with applying for disability related financial aid
- Instructor liaison
- Mobility and physical access assistance
- Referral to other TRU services and community resources
Accommodations will be provided based on the functional impacts of the disability as outlined by the appropriate medical professional. This will be determined by an Accessibility Services Advisor and, when necessary, in consultation with the Director, Student Access and Academic Supports. The appropriateness and reasonableness of the recommendations will be reviewed in relation to the university’s academic standards and the essential requirements of the course and/or program.
It is a student's responsibility to make contact with Accessibility Services and meet with an Accessibility Services Advisor in order to access services. We must be informed of your needs each academic term.
Students with a temporary disability (e.g. a broken arm, concussion, etc.) should first contact instructors to discuss temporary and reasonable accommodation and whether the instructors can provide them. If instructors are unable to provide the accommodation or if the prognosis for the temporary disability proves to be longer than expected (more than one semester), the student should contact Accessibility Services.
Accommodation letters give you an opportunity to introduce yourself to your instructors and develop a good working relationship with them, as well as provide them with information about your accommodations. Your accommodation letter will be e-mailed to your instructors at the beginning of each semester at your request. Please note: You must inform your Accessibility Services Advisor if you drop or add any courses so that a new letter can be prepared. Please note that your accommodation letter expires at the end of each semester. You must contact your Accessibility Services Advisor to advise them of your new course schedule well before the end of the semester.
Changes to accommodations and deadline to register
Requests for new accommodations or changes or continuation to current accommodations must be made at the beginning of each term, to allow for sufficient processing time. You must contact your Accessibility Services Advisor with updated documentation so adjustments to service levels and a new accommodation letter can be prepared for you if necessary. Requests for new accommodations or changes to existing accommodations will be considered up to 5 weeks before the last day of classes. For Open Learning students, the deadline to register with Accessibility Services is four weeks before the Open Learning final exam booking deadline.