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Student Affairs

In the case of a student death, emergency, or any student crisis between 8 a.m. and 4 p.m. please contact Student Services at 250-828- 5023 or email For after-hours emergencies or critical incidents requiring a First Aid Attendant please call Campus Security Services at 250-828-5033.


Through community minded relational practice we come together to help one another (Pelkwaílc-kt es knucwentwécw-kt). We are committed to embracing cultural uniqueness and diversity and individual strength and responsibility (Knucwentsut). Our service is responsive to the needs of individuals and their identities with holistic options for support offered. The role of the Office of Student Affairs is to assist the university community navigate institutional process and policy connecting individuals to the available supports. Services are available to campus and Open Learning, students, Faculty, Open Learning Faculty, staff and administration.

Faculty and staff

Faculty and staff have both the opportunity and ability to support students, in our traditional roles and beyond. Learn about the many student services that exist to support faculty and staff in supporting the growth and development of students.

TRU encourages students and staff to resolve academic issues through discussion with an instructor, chair and/or Dean prior to submitting a formal academic appeal or complaint. When resolution is not reached, students may bring forward for formal review, matters that have not been resolved to their satisfaction.

To learn more about guidelines and procedures regarding Student Affairs please contact us at 250-828-5023 or

  • Location: OM 1631
  • Hours: Monday - Friday, 8 a.m. - 4 p.m.
  • Phone: 250-828-5023
  • Email:

Book an appointment

Student Case Manager

OM 1631

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OM 1242

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OM 1231

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OM 1486


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