Official Transcripts

Given the current situation with COVID-19, and in the interest of the health and safety of our university community, In-person pickup of official transcripts is suspended due to the closure of Enrolment Services in-person services. Until further notice, transcripts will be delivered by mail only.

Your transcript lists your program of study, all courses attempted and the grades obtained. Before ordering a transcript, please ensure that all of your final letter grades, and credential (if applicable) are showing in myTRU under View your transcript (Academic Transcript).

How to order a transcript

 Online (fastest method)

Order through myTRU. Your transcript will normally be mailed out or available for pick-up within two business days.

Log in to myTRU and select Order printed transcript (Academic Transcript). If you are unable to log in, visit myTRU FAQs or contact IT Services. Follow the instructions to submit your request. Credit card payment is required to complete the order.

If you have special instructions, email them immediately to with ‘Special Instructions’ in the subject line. Include your name and TRU-ID number. Transcripts cannot be ordered through email.

Delivery method: Specify at the time of ordering whether you would like the transcript mailed out or held for pickup in person. The pickup location is Enrolment Services and the transcript will normally be available within two business days.

Note: Transcripts will be held in Enrolment Services for up to 30 days after ordering.

ID is required required for anyone picking up a transcript. If someone other than you is picking up your transcript, send an email immediately to with ‘Pickup’ in the subject line.

 In person
  1. Download and print a transcript request form or pick one up from Enrolment Services.
  2. Pay the Official Transcript Fee (under Administrative Fees) through myTRU (Make a payment) or the Cashier.
  3. Drop off the completed transcript request form at Enrolment Services.
 By mail

Your transcript will be mailed to you within five business days from the date your request is received.

Download the transcript request form. Pay the Official Transcript Fee (under Administrative Fees) through myTRU (Make a payment) or include the payment along with the mailed form:

Mail your request to:

Thompson Rivers University
Enrolment Services
3rd floor, BCCOL Building
805 TRU Way
Kamloops BC V2C 0C8

Can my official transcript be emailed or faxed?

Transcripts are not considered official if they are emailed or faxed.

How can I get an unofficial copy of my transcript?

You can print an unofficial copy of your transcript from myTRU.

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