Thompson Rivers University
Thompson Rivers University

Contact Us

Contact Open Learning by email, phone, mail and fax:

Student Services


Phone: 1-800-663-9711 (toll-free in Canada) or 1-250-852-7000 (Kamloops and international)
(see Services for Students)

TRU Open Learning
BC Centre for Open Learning
805 TRU Way
Kamloops, BC V2C 0C8

Services for Students

We can help you with:

Enrolment Services

  • Registration in courses and application to programs
  • English and mathematics placement tests
  • Programs, admission, applications and transfer credit
  • Referral to a Program Advisor
  • Accessing course descriptions, student forms, OL calendar, course availability, fees (all available on this site)
  • Name, address or phone number changes
  • Accessing course materials
  • Course withdrawals, extensions and registration cancellations
  • Official transcripts
  • Tax receipts
Phone:1-800-663-9711 (toll-free in Canada) or 1-250-852-7000 (Kamloops and international)
Fax: 1-250-852-6405

Accessibility Services

  • Requesting services and accommodations, if you have a documented disability

Web: Services for Students with Disabilities


  • Scheduling your final exam
  • Changing your final exam arrangements

Phone: 1-800-663-9711 (toll-free in Canada) or 1-250-852-7000 (Kamloops and international)
Fax: 1-250-852-6401

Student Awards & Financial Support

  • Government loans and grants for full-time students
  • Student loan appeals and reassessment
  • Institutional grants for single parents who are full-time students
  • Need-based bursaries and grants for part-time students
  • Annual awards and medals

Phone: 1-800-663-9711 ext. 4 (toll-free in Canada) or 1-250-852-6802 (Kamloops and international)
Fax: 1-250-371-5668

IT Service Desk

  • Logging in to the student portal and learning management system (LMS)
  • Using the features of the portal and LMS

Phone: 1-888-852-8533 (toll-free in Canada) or 1-250-852-6800 (Kamloops and international)

Monday to Friday, 8:00 a.m. to 6:00 p.m. PST (Pacific Standard Time)

From September to April, voicemail and email checked weekdays between 8:00 a.m. and 4:00 p.m. PST

Marketing and Communications (MarCom)


Media Consent Form

TRU Library Services

  • Research and reference assistance and access to TRU Library's online resources
  • Book and video loans and photocopies of journal articles
  • Delivery of library materials to your home or workplace

Phone: 1-800-663-1699 (toll-free in Canada) or 1-250-852-6402 (Kamloops and international)
Fax: 1-250-828-5313