ISA-On-The-Go
In-person: Monday to Friday, 10 a.m. to 4 p.m. PST (except for statutory holidays)
Virtual: Monday to Friday, 10 a.m. to 2 p.m. PST (except for statutory holidays)
Meet an International Student Advisor (ISA) virtually or in-person for quick answers to questions related to your studies at TRU and life in Canada. No appointment is needed, just drop-in!
Meet an ISA on the Go (in person)
Meet an ISA on the Go (virtual)
Note:If you do not have a Canadian phone number, meet with an advisor by doing the following:
- download the QLess App for Android or iPhone
- search and select "Thompson Rivers University"
- select the "General Inquiries (non-permit/visa related) - Virtual Drop-in or General Inquires (non-permit/visa related) - In-person (Only for Inquires of 15 Minutes or Less)"
- input the required information
- wait to be notified when it is your turn
For virtual appointments you will be emailed the link to the meeting room when it is your turn. Click on the link and join the MS Teams meeting.
Please email isa@tru.ca if you have any issues with QLess.
RISIA-On-The-Go
In-person and virtual: Monday to Friday, 10 a.m. to 2 p.m. PST (except for statutory holidays)
Meet a Regulated International Student Immigration Advisor (RISIA) or a Regulated Canadian Immigration Consultant (RCIC) virtually or in-person for quick answers to your questions related to visas, permits, and working & studying in Canada. No appointment is needed, just drop-in!
If you need help with your applications, you are required to attend IRCC Workshop first. View Workshop Schedule
Meet a RISIA on the Go (in person)
Meet a RISIA on the Go (virtual)
Note:If you do not have a Canadian phone number, meet with an advisor by doing the following:
- download the QLess App for Android or iPhone
- search and select "Thompson Rivers University"
- select the "Permit/Visa Inquiries (non-application related) - In-person or Virtual Drop-in (Only for Inquiries of 15 Minutes or Less)"
- input the required information
- wait to be notified when it is your turn
For virtual appointments you will be emailed the link to the meeting room when it is your turn. Click on the link and join the MS Teams meeting.
Please email risia@tru.ca if you have any issues with QLess.
Book an appointment with an International Student Advisor (ISA)
If you need a full appointment instead of a short drop-in meeting with an ISA-On-The-Go, please book a one-on-one appointment with an ISA through this link.
Book an appointment with your ISA
International Academic Advisors Virtual Kiosk
Available from 10 a.m. to 2:30 p.m.
- I am an International 1st or 2nd year student (53 or below credits).
- I have read the virtual kiosk guidelines mentioned above and want to connect with the advisor
Academic Advising will offer Virtual Kiosk support during registration and Add/drop/Withdraw periods. The meeting link will be published on the website during the kiosk’s opening periods so that students can connect with an Advisor.
Meet an Advisor
International Admissions and Enrolment Services Office
International Admissions and Records Officer (ARO) are available for answer your questions related to your admission, registration, and tuition fees. No appointment needed. To contact International Admissions:
Undergraduate and Post-baccalaureate program inquiries:
Tel: +1 250-828-5252 (8:30 a.m. to 4:00 p.m. Mon-Wed and Friday, 9:00 a.m. to 4 p.m. Thursday)
Email: ireg@tru.ca
On-Campus: IB 3rd floor (9 a.m. to 2 p.m. Monday to Friday)
Meet with Undergraduate Admissions
Graduate and Master’s program inquiries:
Tel: +1 250-828-5252 Ext.2 (8:30 a.m. to 4:00 p.m. Mon-Wed and Friday, 9:00 a.m. to 4 p.m. Thursday)
Email: igrad@tru.ca
On-Campus: IB 3rd floor (9 a.m. to 2 p.m. Monday to Friday)
Meet with Graduate Admissions
Get connected to the TRU School of Business and Economics undergraduate program advising team virtually!
Monday to Friday, 9:30 a.m. to 3 p.m. (PST)
If you are using a mobile device, you will need to download Microsoft Teams from the App Store or Google Play. There may be a wait time of 15-30 minutes.
Get connected
Fall 2021 Applicants Helpline is now closed.
Future students info-sessions
Are you a future international student and need help with applying to TRU? Meet one of our recruiters at an upcoming info session, where you can learn more about Kamloops, TRU’s programs, tuition fees and more.
REGISTER NOW
