Students explore self-awareness as a foundational concept in the development of competent
human service workers. The focus is on furthering self-knowledge and facilitating the
development of self-reflection skills. Students will build personal awareness,
self-understanding and effective interpersonal communication by examining aspects of self,
such as motivations, emotions, values, attitudes, beliefs, perceptions, learning styles,
personal styles, and self-concept.
After successfully completing this course, you will be able to:
- Acknowledge motivations, emotions, values, attitudes, beliefs, perceptions, learning
styles, personal styles, self-concept, how we affect others and how others affect us.
- Develop personal awareness, self-understanding, and effective interpersonal communication.
- Attend to conscious use of self, and relationship building as they apply to helping
- Describe relevant concepts and major theories associated with the study of interpersonal
- Apply basic communication skills (questioning, paraphrasing, summarizing) that can be used
in interpersonal and helping relationships.
- Identify the key concepts related to group functioning and group roles.
- Notice and describe how social location and diversity influence their human service
HUMS 1541: Introduction to Interpersonal Communication and Helping Relationships
includes the following eleven modules:
- Module 1: Why a Self-Development Course in the Human Service Diploma Program?
- Module 2: Introduction to Interpersonal Communication
- Module 3: Interpersonal Communication and Perception
- Module 4: The Professional Skill of Listening
- Module 5: The Verbal Skills for Effective Listening
- Module 6: The Non-Verbal Skills for Effective Listening
- Module 7: More About Ourselves: Interpersonal Communication and Diversity
- Module 8: Interpersonal and Helping Relationships
- Module 9: Interpersonal Conflict
- Module 10: Group Work in Human Service Practice
- Module 11: Mindfulness and Intentionality
Required text and materials
Students will need to source the following on their own:
Beebe, S.A., Beebe, S.J., Redmond, M. & Salem-Wiseman, L. (2018). Interpersonal
communication: Relating to others. (7th Cdn. Ed.). Don Mills, Ontario: Pearson
Note: The eText can be purchased via the TRU Bookstore.
To complete this course successfully, you must achieve a passing grade of 50% or higher on
the overall course and 50% or higher on the mandatory Final Project.
|Quiz 1: Mod 1-4
|Quiz 2: Mod 5, 6 & 8
|Assignment 1: Diversity Research
|Final Project: Self-Knowledge Inventory (mandatory)
Please note that for this course to apply to the completion of your Social Service Worker
Certificate, you must obtain a C grade (60%), or higher, overall in the course.
Open Learning Faculty Member
An Open Learning Faculty Member is available to assist students. Primary communication is
through the “mail” tool in the Learning Environment or by phone. You will receive the
necessary contact information when you start your course.