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HLTH 1051: Health 1: Interpersonal Communications

This course focuses on the development of self-awareness, increased understanding of others and development of effective interpersonal communication skills that can be used in a variety of care giving contexts. Students are encouraged to become more aware of the impact of their own com-munication choices and patterns. Participants develop and use communication techniques that demonstrate personal awareness, respect and active listening skills.

Learning outcomes

  • Identify the characteristics and qualities of effective interpersonal communications.*
  • Discuss the interrelationships between self-awareness, self-esteem, and perception as these relate to communication choices and patterns.*
  • Demonstrate effective, caring interpersonal communication with clients/residents, colleagues, and others.*
  • Apply self-reflection and self-appraisal processes in order to increase your own effectiveness in interpersonal contexts.*

*From: BC Ministry of Advanced Education. (2015). Health Care Assistant Program: Provincial Curriculum Guide 2015, 43-44. Province of British Columbia. https://opentextbc.ca/hcasupplement/. Licensed under Creative Commons Attribution-ShareAlike 3.0 unported license. (http://creativecommons.org/licenses/by-sa/3.0/)

Course topics

  • Introduction to Interpersonal Communication
  • Knowledge of Self
  • Non-verbal Communication
  • Responding to Others
  • Conflict Management and Resolution

Required text and materials

Students will need to source the following materials on their own:

  1. Sorrentino S. A., Remmert, L., Wilk M. J., (2018) Mosby's Canadian Textbook for the Support Worker. (4th edition) Elsevier/Mosby Inc.
    Type: E-Textbook. ISBN: 9781771720434
    https://tru-store.vitalsource.com/products/mosby-39-s-canadian-textbook-for-the-support-worker-sheila-a-sorrentino-phd-rn-v9781771720434?term=9781771720434
  1. Sorrentino S. A., Remmert, L., Wilk M. J., (2018) Workbook to Accompany Mosby's Canadian Textbook for the Support Worker. (4th edition) Elsevier/Mosby Inc.
    Type: E-Workbook. ISBN: 9781771721271
    https://tru-store.vitalsource.com/products/mosby-39-s-canadian-textbook-for-the-support-worker-sheila-a-sorrentino-phd-rn-v9781771720434?term=9781771720434
  1. Mosby Inc. Clinical Skills: Skills for Nurse Assisting. (1st edition). Elsevier/Mosby Inc., 2018.
    Type: Online Access Code. ISBN: 9780323581899

Note: The above resource can be purchased directly from the publisher.

Assessments

Please be aware that should your course have a final exam, you are responsible for the fee to the online proctoring service, ProctorU, or to the in-person approved Testing Centre. Please contact exams@tru.ca with any questions about this.

Students in the Health Care Assistant Program must achieve a minimum grade of 70% on the mandatory final exam and in the course overall. Students must achieve a minimum of 70% in each required theory course and a COM (complete) for the competency based portions of laboratory and practicum courses to pass the program. Students must pass each course to continue in the program.

Students cannot re-write failed assessments and, if unsuccessful on a second attempt at any course, will be asked to withdraw from the program.

All Program courses must be completed within 3 years of initial course enrolment.

Assignment 1: Verbal and Non-Verbal Communication 10%
Assignment 2: Perception Checking 5%
Quiz (Lessons 1 - 4) 25%
Assignment 3: Paraphrasing 5%
Assignment 4: Empathic Responding 10%
Assignment 5: Assertive Communication 5%
Assignment 6: Communication Skill Review 5%
Final Exam (mandatory) 35%

Open Learning Faculty Member Information

An Open Learning Faculty Member is available to assist students. Students will receive the necessary contact information at the start of the course.

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