Understanding and managing conflict is core to many educational roles, for example, teacher,
principal, district leaders, counselors, and curriculum consultants. It also is central to
leadership in other sectors such as health care, social services, the military, and more. This
course will examine these topics: types and causes of conflict, cultural components of conflict,
effects of conflict, conflict management, and conflict vis-a-vis organizational change.
After successfully completing this course, students will be able to:
- Appreciate and assess the role of conflict in your professional life.
- Describe the types and causes of conflict.
- Explore and interpret the cultural components of conflict.
- Examine and analyze the negative impact of conflict.
- Develop and apply theoretical and practical knowledge for understanding and managing
- Explain how conflict is a necessary component of change.
- Think critically and write academically about conflict and its effective management.
EDUC 5441: Understanding and Managing Conflict includes the following twelve modules:
- Module 1: The Role of a Leader in Understanding and Managing Conflict
- Module 2: An Overview of the School Context
- Module 3: Change and Conflict
- Module 4: The Role of Leadership in Advancing Change Issues and Managing Emotions and
- Module 5: Issues of Diversity, Bias, and Understanding Conflict
- Module 6: The Role of the Individual in Understanding and Managing Conflict
- Module 7: Conflict Resolution
- Module 8: The Role of Conflict in Professional Life
- Module 9: Conflict as Part of Change
- Module 10: Managing Conflict
- Module 11: The Role of Trust in Leadership
- Module 12: Routine Management of Conflict
Required text and materials
Online MEd students are responsible for sourcing and/or ordering their own books. Please see
the list of required textbooks here: https://www.tru.ca/distance/courses/MEd_Textbook_List.pdf
You may be able to order the text through the TRU Bookstore at http://thebookstore.tru.ca. Please note, if you choose to
source your own textbooks, publishers may offer several package options that include additional
resource material not required in your course. You may choose to purchase any package as long
as it includes the correct author, title and edition listed for your course.
If you have any questions about obtaining the correct textbook, please contact
OLMaterials@tru.ca. They will be happy to assist you.
To successfully complete this course, you must achieve a passing grade of 70% or higher on the
overall course and 50% or higher on the mandatory Final Project. The following table illustrates
how your final grade will be determined for this course.
|Assignment 1: Reflective Journal
|Assignment 2: Case Study Analysis
|Discussions 1 through 6
|Assignment 3: Annotated Literature Review
|Assignment 4: Speech and Body Language Video
|Assignment 5: Conflict Essay
|Discussions 7 through 12
|Final Project: Conflict Presentation *
Open Learning Faculty Member
An Open Learning Faculty Member is available to assist students. Primary communication is
through the "mail" tool in the Learning Environment or by phone. You will receive the necessary
contact information when you start your course.