Understanding and Managing Conflict
NOTE: To register for this course, please email firstname.lastname@example.org or call 250-377-6048.
Understanding and managing conflict is core to many educational roles, for example, teacher, principal, district leaders, counselors, and curriculum consultants. It also is central to leadership in other sectors such as health care, social services, the military, and more. This course will examine these topics: types and causes of conflict, cultural components of conflict, effects of conflict, conflict management, and conflict vis-a-vis organizational change.
Must meet the admission requirements to the MEd.
After successfully completing this course, students will be able to:
- Appreciate and assess the role of conflict in your professional life.
- Describe the types and causes of conflict.
- Explore and interpret the cultural components of conflict.
- Examine and analyze the negative impact of conflict.
- Develop and apply theoretical and practical knowledge for understanding and managing conflict.
- Explain how conflict is a necessary component of change.
- Think critically and write academically about conflict and its effective management.
EDUC 5441: Understanding and Managing Conflict includes the following twelve modules:
- Module 1: The Role of a Leader in Understanding and Managing Conflict
- Module 2: An Overview of the School Context
- Module 3: Change and Conflict
- Module 4: The Role of Leadership in Advancing Change Issues and Managing Emotions and Conflict
- Module 5: Issues of Diversity, Bias, and Understanding Conflict
- Module 6: The Role of the Individual in Understanding and Managing Conflict
- Module 7: Conflict Resolution
- Module 8: The Role of Conflict in Professional Life
- Module 9: Conflict as Part of Change
- Module 10: Managing Conflict
- Module 11: The Role of Trust in Leadership
- Module 12: Routine Management of Conflict
Maximum Completion16 weeks.
Required Text and Materials
- Leithwood, K., & Beatty, B. Leading with teacher emotions in mind: Challenges and opportunities for school leaders. Corwin, 2008.
Type: Textbook: ISBN: 978-1-4129-4145-7
- Fisher, R., & Ury, W. Getting to yes: Negotiating agreement without giving in. Penguin, 2011.
Type: Textbook: ISBN: 978-0-14-311875-6
- Harper, G. The joy of conflict resolution: Transforming victims, villains and heroes in the workplace and at home. New Society, 2004.
Type: Textbook: ISBN: 978-0-86571-515-8
Online students are responsible for sourcing and ordering their own textbooks. You can order the text through the TRU Bookstore at http://thebookstore.tru.ca/. A textbook list will be provided with a registration package when you are eligible to register. If you have any questions please contact the MEd program at email@example.com.
Open Learning Faculty Member Information
An Open Learning Faculty Member is available to assist students. Primary communication is through the "mail" tool in the Learning Environment or by phone. You will receive the necessary contact information when you start your course.
To successfully complete this course, you must achieve a passing grade of 70% or higher on the overall course and 50% or higher on the mandatory Final Project. The following table illustrates how your final grade will be determined for this course.
|Assignment 1: Reflective Journal||15%|
|Assignment 2: Case Study Analysis||5%|
|Discussions 1 through 6||8%|
|Assignment 3: Annotated Literature Review||15%|
|Assignment 4: Speech and Body Language Video||10%|
|Assignment 5: Conflict Essay||20%|
|Discussions 7 through 12||7%|
|Final Project: Conflict Presentation *||20%|