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ORGB 4871: Organizational Development and Change

Students learn to become agents for change thereby improving human resource and organizational effectiveness and productivity. In today's business environment, a human resource practitioner must be a skilled change manager. Topics include processes of change; perspective of self and others; creating a climate for change; facilitating change transition; gaining commitment and sustaining momentum; and the institutionalization of change and beyond.

Learning outcomes

After completing this course, students should be able to perform the following actions:

  • Describe elements that facilitate and constrain change.
  • Describe managerial/leadership roles in facilitating positive change outcomes throughout the four phases of change.
  • Incorporate information about ethical dilemmas when studying change interventions.
  • Develop strategies to incorporate criteria and standards for change interventions.
  • Discuss the roles of resistance and commitment in relation to change.
  • Describe the challenges of sustaining momentum for change.
  • Assess whether the goal of institutionalization has been realized.
  • Propose change strategies for enhancing institutionalization of change.
  • Discuss future trends impacting upon organizational change initiatives.

Course topics

  • Module 1: Processes of Change: Perspectives of Self and Others
  • Module 2: Review of Phases of Change and Phase 1: Creating a Climate for Change
  • Module 3: Facilitating Change Transition
  • Module 4: Facilitating Change Implementation: Gaining Commitment and Sustaining Momentum
  • Module 5: Institutionalization of Change and Beyond

Required text and materials

There is no required textbook for this course.

Additional requirements

Computer with Internet access required.


To successfully complete the course, students must achieve a passing grade of 50% or higher on the overall course, and 50% or higher on the final mandatory project.

Assignment 1: Overview of Major Change 10%
Assignment 2: Organizational Readiness for Change 10%
Assignment 3: Change Transition 10%
Assignment 4: Commitment to Change 10%
Assignment 5: Institutionalization of Change 10%
Final Project * 50%
Total 100%

* Mandatory

Open Learning Faculty Member Information

An Open Learning Faculty Member is available to assist students. Students will receive the necessary contact information at the start of the course.

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