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MNGT 3731: Leadership

Open Learning course registration will be unavailable due to maintenance on Friday, September 30, from 9:00 am to 10:00 am.

Students develop an in-depth understanding of what leadership is and what leaders do to be successful. Emphasis is on the development of practical leadership skills. Topics include reflection, self-awareness, and leadership; building trust and maintaining trust; developing successful interactions; and coaching fundamentals and feedback techniques.

Learning outcomes

  • Explore reflective journalling methods. Select one of these methods to enable you to engage in reflective learning.
  • Explore different ways to increase your self-awareness.
  • Develop strategies for building and maintaining trust.
  • Practise skills for developing successful interactions and dealing with difficult situations.
  • Develop techniques for creating learning conversations to coach your peers and employees.
  • Explore tools that will enhance your ability to give and receive feedback as well as to recognize contributions of employees.

Course topics

  • Module 1: Reflection, Self-Awareness, and Leadership
  • Module 2: Building Trust and Maintaining Trust
  • Module 3: Developing Successful Interactions
  • Module 4: Coaching Fundamentals and Feedback Techniques

Required text and materials

  1. Kouzes, J and B Posner. The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations. 6th edition. San Francisco: Wiley, 2017.
    Type: Textbook. ISBN: 978-1-119-27896-2
  1. Flaherty, J. Coaching. Evoking Excellence in Others. 3rd edition. Boston: Routledge/Taylor & Francis Group, 2011.
    Type: Textbook. ISBN: 978-1-85617-816-7

Please note: Students registering for this course will have to source the following 2 textbooks on their own. Available in Kindle format. Kindle provides free software, which allows the downloaded text to be read on other devices.

  1. Short, R. A Special Kind of Leadership: The Key to Learning Organizations. WA: Learning in Action Technologies, Inc, 1991
    Type: Textbook: ISBN: 887259-00-7
  1. Short, R. Learning in Relationship: Foundation for Personal and Professional Success. Bellevue, WA: Learning in Action Technologies, Inc, 1998.
    Type: Textbook: ISBN: 1-887259-01-5

Additional requirements

Computer with Internet access is required.


To successfully complete this course, students must achieve a passing grade of 50% or higher on the overall course and 50% or higher on the mandatory final project.

Assignment 1 10%
Assignment 2 10%
Assignment 3 10%
Assignment 4 10%
Final Project * 60%
Total 100%

* Mandatory

Open Learning Faculty Member Information

An Open Learning Faculty Member is available to assist students. Students will receive the necessary contact information at the start of the course.

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