MIST 2611: Management Information Systems

Students acquire the basic knowledge and skills needed to effectively utilize information systems and technology in support of organizational strategy. Topics include an introduction to information systems in organizations; strategy and information systems leadership; databases and data management; information networks; the Internet and social media; enterprise resource planning and business applications; e-business; wireless and mobile technology; knowledge management; developing and implementing information systems; security and information systems auditing; information ethics and privacy; and practical skills using operating systems, word processing and spreadsheet software.

Learning outcomes

After successfully completing this course, you will be able to:

  • Explain what a management information system (MIS) is and describe its role in decision making within organizations.
  • Explain how the four components of an MIS add value to an organization.
  • Solve business problems using information technology (computers, networks, and various software solutions, such as Word and Excel).
  • Solve business problems using decision-making systems.
  • Identify privacy, security, and freedom of information issues in a business environment.
  • Solve business tasks in MS Word and Excel.

Course topics

  • Module 1: Introduction to Information Systems in Organizations
  • Module 2: Decisions and Processes—Value-Driven Business
  • Module 3: Ebusiness—Electronic Business Value
  • Module 4: Ethics and Information Security—MIS Business Concerns
  • Module 5: Infrastructures—Sustainable Technologies
  • Module 6: Data—Business Intelligence
  • Module 7: Networks—Mobile Business
  • Module 8: Enterprise Applications—Business Communications
  • Module 9: Systems Development and Project Management—Corporate Responsibility
  • Module 10: Hardware and Software Basics
  • Module 11: Networks and Telecommunications
  • Module 12: Designing Databases & Emerging Trends and Technologies

Note: Students will also study MS Word and Excel

Required text and materials

Students will receive the following:

  1. Baltzan, P. (2018). Business driven information systems (6th ed.). New York, NY: McGraw Hill Ryerson.
    Type: Custom Reprint Textbook: ISBN: 9781264170685
  1. Kinser, A. S., Jacobson, K. A., Kinser, J. E., Kosharek, D. L., & Moriarity, B. (2017). Your office: Microsoft Office 2016 (Vol. 1). Pearson Education.
    Type: Textbook: ISBN-13: 9780134320809

Note: The final exam is an open book exam. However, no digital or electronic resources will be permitted.

Additional requirements

  • Windows-based computer with Internet access is required.
  • Microsoft Office 2016 or Office 365 software. Student Office 365 software—which includes Excel, Word, PowerPoint, Outlook, OneNote, Access, and Publisher—is free for students via TRU’s IT Services.

Note: The functions and tools are different in Mac and Open Office versions as well as previous versions of Microsoft Office. Students have used older versions (Office 2007 or newer) and versions designed for Apple products with success, but the details will be slightly different, and support from your Open Learning Faculty Member will be impacted.


Please be aware that due to COVID-19 safety guidelines all in-person exams have been suspended. As such, all final exams are currently being delivered through ProctorU, which has an approximate fee of $35 involved. There will be more information in your course shell, on how to apply, if your course has a final exam.

To successfully complete this course, students must achieve a passing grade of 50% or higher on the overall course, and 50% or higher on the final mandatory exam.

Assignment 1: Microsoft Word 10%
Quiz 1 5%
Assignment 2: Microsoft Excel, Part 1 10%
Quiz 2 5%
Assignment 3: Microsoft Excel, Part 2 10%
Quiz 3 5%
Assignment 4: Microsoft Excel Comprehensive 15%
Quiz 4 5%
Discussion Forum Postings 5%
Final Exam (mandatory) 30%
Total 100%

Open Learning Faculty Member

An Open Learning Faculty Member is available to assist students. Students will receive the necessary contact information at the start of your course.

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