Skip to main contentSkip Navigation or Skip to Content

HLTH 3101: Client-Directed Care Management

This online course is intended for professionals working in the health system and/or Upper-level students in health degree programs wishing to develop their knowledge and skill in care management. Students explore the theory of care management within a client-directed service philosophy including ethical decision-making using bioethical principles, the balancing of autonomy and risk, the legal context of care management, and system barriers to client-directed service delivery. Using both teleconferences and online discussions, the course is delivered in the context of current and emerging health policy and organizational structures.

Learning outcomes

  • Define client-directed care management in context of the Canadian Health Care System
  • Apply the activities of a client-direct care management framework
  • Apply the techniques of critical thinking, relationship building and self-reflective strategies to client-directed care management practice
  • Apply a client-directed care management process that is common to care managers
  • Demonstrate understanding of client autonomy, risk management and ethics by applying definitions, concepts, principles and processes to complex care situations
  • Identify pertinent legislation and the implications of the legal framework for client-directed care management practice based on the Canadian legal system
  • Apply care management models to care situations reflecting a client-directed approach and perspective.
  • Analyze and describe how client-directed care management principles and practice apply at a systems level
  • Demonstrate that knowledge and tools from the course can be applied to your practice as a client-directed care manager.
  • Demonstrate the ability to integrate course knowledge and tools to increasingly complex care situations.

Course topics

  • Module 1: Principles, Teams and Process
  • Module 2: Ethical Decision-Making and Legal Principles
  • Module 3: Historical Roots and System Elements

Required text and materials

The following materials are required for this course:

  1. Paul, R., & Elder, L. (2019). The Miniature Guide to Critical Thinking Concepts and Tools (8th edition). The Foundation for Critical Thinking. Type: Textbook. ISBN: 9781538134948
  1. Uhlemann, M.R., & Turner, D. (Eds.). A legal handbook for the helping professional. 3rd ed. Victoria, British Columbia: Sedgwick Society for Consumer and Public Education, School of Social Work, University of Victoria, 2008.
    Type: Textbook. ISBN: 978-89-00-16798-6

Assessments

To successfully complete this course, students must achieve a passing grade of 50% or higher on the overall course and 50% or higher on the mandatory Final Project.

Assignment 1 15%
Assignment 2 15%
Assignment 3 15%
Group Work 30%
Final Project (mandatory) 25%
Total 100%

Open Learning Faculty Member Information

An Open Learning Faculty Member is available to assist students. Students will receive the necessary contact information at the start of the course.

Search To Top