HLTH 3101: Client-Directed Care Management
This online course is intended for professionals working in the health system and/or Upper-level students in health degree programs wishing to develop their knowledge and skill in care management. Students explore the theory of care management within a client-directed service philosophy including ethical decision-making using bioethical principles, the balancing of autonomy and risk, the legal context of care management, and system barriers to client-directed service delivery. Using both teleconferences and online discussions, the course is delivered in the context of current and emerging health policy and organizational structures.
Learning outcomes
- Define client-directed care management in context of the Canadian Health Care System.
- Apply the activities of a client-direct care management framework.
- Apply the techniques of critical thinking, relationship building and self-reflective strategies to client-directed care management practice.
- Apply a client-directed care management process that is common to care managers.
- Demonstrate understanding of client autonomy, risk management and ethics by applying definitions, concepts, principles and processes to complex care situations.
- Identify pertinent legislation and the implications of the legal framework for client-directed care management practice based on the Canadian legal system.
- Apply care management models to care situations reflecting a client-directed approach and perspective.
- Analyze and describe how client-directed care management principles and practice apply at a systems level.
- Demonstrate that knowledge and tools from the course can be applied to your practice as a client-directed care manager.
- Demonstrate the ability to integrate course knowledge and tools to increasingly complex care situations.
Course topics
- Module 1: Principles, Teams and Process
- Module 2: Ethical Decision-Making and Legal Principles
- Module 3: Historical Roots and System Elements
Required text and materials
There is no required textbook for this course.
Optional materials
The following e-textbook is optional and can be purchased directly from the link at: https://tru-store.vitalsource.com/products/the-miniature-guide-to-critical-thinking-concepts-richard-paul-linda-elder-v9781538134955
- Paul, R., & Elder, L. (2019). The Miniature Guide to Critical Thinking Concepts and Tools (8th edition). The Foundation for Critical Thinking.
Type: E-Textbook. ISBN: 9781538134955 / 9781538134948
Assessments
To successfully complete this course, students must achieve a passing grade of 50% or higher on the overall course and 50% or higher on the mandatory Final Project.
| Assignment 1 | 15% |
| Assignment 2 | 15% |
| Assignment 3 | 15% |
| Group Work | 30% |
| Mandatory Final Project | 25% |
| Total | 100% |
Open Learning Faculty Member Information
An Open Learning Faculty Member is available to assist students. Students will receive the necessary contact information at the start of the course.
