CONV 1041: Event Volunteer Management
Students are introduced to concepts and theories for the successful management of event volunteers. Current trends and their impacts on volunteer organizations are examined. Students participate in volunteering for a special event.
Learning outcomes
- Explain key event volunteer management issues and how they relate to tourism and leisure organizations.
- Understand and articulate a variety of concepts and theories, including the volunteer cycle, recruitment, orientation and evaluation, for the management of event volunteers.
- Identify and describe the event volunteer cycle.
- Identify operational areas where policy development is required.
- Construct appropriate policies and procedures as needed within your event related organization.
- Identify and explain current event volunteer management trends and issues and their potential impact on organizations and society in general.
- Describe the future of volunteering in Canada.
Course topics
- Module 1: Introduction and Overview of the Tourism Industry
- Module 2: The Volunteer Cycle
- Module 3: The Volunteer Manager / Coordinator and Volunteers
- Module 4: Policy for Volunteer Programs
- Module 5: Volunteer Event Management
Required text and materials
Students are responsible for purchasing the required materials on their own:
- Graff, L. L. (2005). Best of all: The quick reference guide to effective volunteer involvement. Linda Graff and Associates.
Type: E-text: ISBN 0-9684760-3-1 - Graff, L. L. (1997). By definition: Policies for volunteer programs (2nd ed.). Linda Graff and Associates.
Type: E-text: ISBN 0-9684760-0-7
Note: Students are required to purchase both of the above e-texts from, Energize, Inc. at the following link: https://www.energizeinc.com/store
Assessments
To successfully complete this course, students must achieve a passing grade of 50% or higher on the overall course, and 50% or higher on the final mandatory project.
| Assignment 1: Community Volunteer Opportunity Profile | 10% |
| Assignment 2: SWOT Analysis | 10% |
| Assignment 3: Could you tell us… ? | 10% |
| Assignment 4: The Interview | 10% |
| Assignment 5: The Campaign | 10% |
| Reflection Journal | 20% |
| Final Project: Volunteer Case Study (mandatory) | 30% |
| Total | 100% |
Open Learning Faculty Member Information
An Open Learning Faculty Member is available to assist students. Students will receive the necessary contact information at the start of the course.
