Students study the theories and practice of professional organizational communication, learning
the importance of effective communication to meeting goals, developing and maintaining
relationships and the overall facilitation of work. Students develop skills in evaluating
communication scenarios, designing communication strategies that meet goals and audience need,
including requests, information sharing and persuasion. In addition, students learn to employ
writing techniques and editorial skills relevant to professional communication contexts.
- Write with grammar and style suitable to a professional context.
- Analyze communication scenarios and design appropriate professional communication documents
that are responsive to goal, context and audience need.
- Explain the best practice strategies for producing rhetorically and stylistically effective
- Explain the purpose of and produce different communication strategies, including request,
response, information sharing, and persuasion.
- Explain best practice strategies for and produce effective visual support for professional
- Explain the purpose of and produce properly formatted emails, memos, letters and short
- Module 1: Introduction to Professional Writing
- Module 2: The Writing Process
- Module 3: How to Write Clearly and Effectively
- Module 4: Straightforward Messages
- Module 5: Delivering Unwelcome News
- Module 6: Persuasive Messages
- Module 7: Graphics and Visuals
- Module 8: Informal Reports
- Module 9: Proposals
- Module 10: Formal Reports
Required text and materials
Students will require one of the following:
- Meyer, C. (2017). Communicating for results: A Canadian student’s guide (4th edition).
Oxford University Press.
Type: Custom Reprint. ISBN: 9780199016730.
- Meyer, C. (2020). Communicating for results: A Canadian student’s guide (with Access
card) (5th ed.). Oxford University Press.
Type: Textbook. ISBN: 978-0-19-016277-1
Note: The Access Card for 5th edition is not required for this course.
Please be aware that should your course have a final exam, you are responsible for the fee to the online proctoring service, ProctorU, or to the in-person approved Testing Centre. Please contact email@example.com with any questions about this.
To successfully complete this course, students must achieve a passing grade of 50% or higher on
the overall course, and 50% or higher on the final mandatory exam.
|Assignment 1: Writing Exercises Part One
|Assignment 2: Writing Exercises Part Two
|Assignment 2: Effective Writing
|Assignment 3: Straightforward Messages
|Assignment 4: Appropriate Responses
|Assignment 5: Short Report
|Assignment 6: Proposal
|Assignment 7: Formal Report
|Final Exam (mandatory)
Open Learning Faculty Member Information
An Open Learning Faculty Member is available to assist students. Students will receive the necessary contact information at the start of the course.