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Thompson Rivers University
Thompson Rivers University

BBUS 3631: Open Communication: Effective

This competency-based, paced course teaches the theories and strategies that sustain and foster effective communication skills for management. It provides students with the professional skills and knowledge to communicate successfully on many levels, including writing, speaking, conducting meetings, giving presentations and interpersonal dialogues, and using electronic media. Students are given the opportunity to work with various techniques to learn valuable communication tools to successfully support them in their managerial careers and personal lives.

Learning outcomes

  • Increase your ability to communicate with intention.
  • Develop effective listening skills.
  • Practice your conversation skills to foster interactive dialogue.
  • Develop facilitation strategies for getting results and building trust, plus giving and receiving support.
  • Choose optimal communication channels and strategies.
  • Improve your group communication skills to make effective presentations, facilitate useful meetings, and write clear communications.

Course topics

Module 1: Opening Moves

Module 2: Listen Up!

Module 3: Genuine Conversation

Module 4: Mediums for Your Messages

Final Project: Bringing It All Together

Required text and materials

The following materials are required for this course:

  1. Adler, R.B., Elmhorst, J., Communicating at Work . McGraw Hill Companies Inc. (2023) 13th ed.
    Type: Textbook. ISBN: 9781265226060

Students will need to source the following on their own for a cost of approximately of $25.00:

  1. Solving Tough Problems: An Open Way of Talking, Listening and Creating New Realities. Kahane, A. San Francisco: Berrett-Koehler Publishers Inc. (2007).


To successfully complete this course, students must achieve a passing grade of 50% or higher on the overall course, and 50% or higher on the final mandatory project.

Assignment: Module 1 10%
Assignment: Module 2 12%
Assignment: Module 3 13%
Assignment: Module 4 15%
Final Project (mandatory) 50%
Total 100%

Open Learning Faculty Member Information

An Open Learning Faculty Member is available to assist students. Students will receive the necessary contact information at the start of the course.

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