This course examines the functional area of production and operations management as practised
in the manufacturing industry. The course includes decision-making, capacity planning, aggregate
planning, forecasting, inventory management, distribution planning, materials requirements
planning (MRP), project management and quality control.
- Demonstrate an awareness and an appreciation of the importance of the operations and supply
management to the sustainability of an enterprise.
- Demonstrate a basic understanding of project management.
- Demonstrate an awareness of the importance of facility layouts.
- Explain the importance of quality control.
- Apply techniques to measure quality control.
- Demonstrate a basic understanding of the problems of waiting lines.
- Demonstrate an understanding of the principles of just-in-time systems.
- Explain the importance of forecasting.
- Demonstrate the ability to apply some mathematical forecasting techniques.
- Demonstrate an understanding of the concept of aggregate planning.
- Demonstrate an understanding of the problems involved in inventory management.
- Demonstrate an understanding of the principles underlying materials requirements
- Develop basic materials requirement schedules.
- Demonstrate an understanding of the concepts of operations scheduling.
- Unit 1: Introduction to Operations and Supply Management
- Unit 2: Project Management
- Unit 3: Manufacturing Processes and Facility Layout
- Unit 4: Service Processes and Waiting Lines
- Unit 5: Quality Management
- Unit 6: Lean Manufacturing
- Unit 7: Demand Management and Forecasting
- Unit 8: Aggregate Sales and Operational Planning
- Unit 9: Inventory Control
- Unit 10: Material Requirements Planning
- Unit 11: Scheduling
Required text and materials
Students will need to source the following textbook on their own:
- Jacobs, F. R., & Chase, R. B. (2018). Operations and supply chain management (15th
ed.). Boston, MA: McGraw-Hill Education.
Type: Textbook: ISBN: 9781259666100
A calculator that includes square root functions.
Please be aware that should your course have a final exam, students are responsible for the fee to the online proctoring service, ProctorU, or to the in person approved Testing Centre. Please contact firstname.lastname@example.org with any questions about this.
To successfully complete this course, students must achieve a passing grade of 50% or higher on
the overall course, and 50% or higher on the final mandatory exam.
|Assignment 1: Module 1
|Assignment 2: Module 2
|Assignment 3: Module 3
|Assignment 4: Module 4
|Final Exam (mandatory)
Open Learning Faculty Member Information
An Open Learning Faculty Member is available to assist students. Students will receive the necessary contact information at the start of the course.