BBUS 3331: Introduction to Production and Operations Management
This course examines the functional area of production and operations management as practised in the manufacturing industry. The course includes decision-making, capacity planning, aggregate planning, forecasting, inventory management, distribution planning, materials requirements planning (MRP), project management and quality control.
Learning outcomes
- Demonstrate an awareness and an appreciation of the importance of the operations and supply management to the sustainability of an enterprise.
- Demonstrate a basic understanding of project management.
- Demonstrate an awareness of the importance of facility layouts.
- Explain the importance of quality control.
- Apply techniques to measure quality control.
- Demonstrate a basic understanding of the problems of waiting lines.
- Demonstrate an understanding of the principles of just-in-time systems.
- Explain the importance of forecasting.
- Demonstrate the ability to apply some mathematical forecasting techniques.
- Demonstrate an understanding of the concept of aggregate planning.
- Demonstrate an understanding of the problems involved in inventory management.
- Demonstrate an understanding of the principles underlying materials requirements planning.
- Develop basic materials requirement schedules.
- Demonstrate an understanding of the concepts of operations scheduling.
Course topics
Module 1:
- Unit 1: Introduction to Operations and Supply Management
- Unit 2: Project Management
Module 2:
- Unit 3: Manufacturing Processes and Facility Layout
- Unit 4: Service Processes and Waiting Lines
- Unit 5: Quality Management
Module 3:
- Unit 6: Lean Manufacturing
- Unit 7: Demand Management and Forecasting
- Unit 8: Aggregate Sales and Operational Planning
- Unit 9: Inventory Control
Module 4:
- Unit 10: Material Requirements Planning
- Unit 11: Scheduling
Required text and materials
Students will need to source the following textbook on their own:
- Jacobs, F. R., & Chase, R. B. (2018). Operations and supply chain management (15th
ed.). Boston, MA: McGraw-Hill Education.
Type: Textbook: ISBN: 9781259666100
Additional requirements
A calculator that includes square root functions.
Assessments
Please be aware that should your course have a final exam, students are responsible for the fee to the online proctoring service, ProctorU, or to the in person approved Testing Centre. Please contact exams@tru.ca with any questions about this.
To successfully complete this course, students must achieve a passing grade of 50% or higher on the overall course, and 50% or higher on the final mandatory exam.
| Assignment 1: Module 1 | 15% |
| Assignment 2: Module 2 | 15% |
| Assignment 3: Module 3 | 15% |
| Assignment 4: Module 4 | 15% |
| Final Exam (mandatory) | 40% |
| Total | 100% |
Open Learning Faculty Member Information
An Open Learning Faculty Member is available to assist students. Students will receive the necessary contact information at the start of the course.