Thompson Rivers University
Thompson Rivers University
Ask a Librarian

Borrowing

 Who Can Borrow Library Materials?

TRU Alumni and Kamloops Community Members not currently affiliated with Thompson Rivers University may visit the library to obtain a borrowing card

 How Do I Get a Library Card?

Your TRU Campus ID card is your library card. You must present your TRU Campus ID card every time you wish to borrow materials from the library.

Students
Kamloops students can get a TRU Campus ID card at the TRU Bookstore, located on the ground floor of the Campus Activity Centre.

Williams Lake students can get their TRU Campus Card at the bookstore/library centre.


Distance, Regional, and Open Learning

  • Students and faculty at a distance do not require a card to check out materials using the library's Distance, Regional, and Open Learning Library services. Please phone or, preferably, use the online form to request library materials.
  • If you prefer to check materials out in person at the TRU Kamloops or Williams Lake Libraries, the library circulation desk will provide you with a "distance" library card.
 My Library Account

Reactivate Your Library Account

Students

Student library accounts expire at the end of August, but are automatically reactivated in early September for returning students.

Students, Open Learning

New TRU-OL students are loaded into the library system weekly. Accounts automatically expire after 365 days. If you register for another TRU-OL course, you may need to contact the Library to have your account reactivated. If you have not received an email activating your account or if your account has expired, please fill out the online form.

Faculty & Staff

Faculty & Staff library accounts expire annually. Returning faculty, staff and administrators with expired library accounts must bring a valid TRU Campus ID Card to the Library to have their account reactivated.

Faculty, Open Learning & IDG Contracts

Request an account or an account renewal via the online form. 

  • NOTE: If you do not have a TRU employee number, please put your status (i.e., course writer for X course) in the employee number field and we will create a randomly generated library number for you.
 Library Personal Identification Number (PIN)

To access most library online services, use your TRU Network ID and password. Your PIN is necessary to submit ILL requests.

Most PINs are set, by default, to the account holder's birthday YYMMDD, until changed by the account holder.

To check or change your PIN, bring your Campus ID card/Library issued card to a Library checkout desk. Distance, Regional, and Open Learning (DROL) students/faculty should contact DROL Library services.

Change Your PIN

Change your PIN in-person at a checkout desk (bring your Campus ID Card). PINs are case-senstive (i.e. the password "shadow" is not the same as "Shadow"), and may include both letters and numbers.

Distance, Regional, and Open Learning (DROL) students/faculty should contact DROL Library services for assistance with their PIN.

 Why Do I Need To Use My TRU Email?

All official TRU Library notices (i.e., due date reminders, hold available notices, ILL request confirmations, ILL requested item available notices, etc.) are sent to TRU email accounts. Please check your TRU account regularly for library notices OR set up your TRU email account to forward messages automatically to the email account of your choice.

 Loan Lengths and Renewals
Undergraduate Students
Students may borrow a maximum of 50 item at one time
Library ItemLoan LengthMaximum # of Renewals*
Books 8 weeks 4
Reserves 2 hours, in library use only 0
Reserves 1 day, 3 day, 7 day 0
Audio/Visual 8 weeks 2
Software 8 weeks 4
Government Documents 8 weeks 4
Interlibrary Loans 2 weeks(or determined by the lending library) 0
Laptops & small A/V equipment 3 days 1
*unless item is recalled

Graduate Students, Faculty, and Staff
Users may borrow a maximum of 50 item at one time
Library ItemLoan LengthMaximum # of Renewals*
Books Semester 2
Reserves 2 hours, in library use only 0
Reserves 1 day, 3 day, 7 day 0
Audio Visual Semester 2
Software Semester 2
Government Documents Semester 2
Interlibrary Loans 2 weeks(or determined by the lending library) 0
Periodicals Semester 0
Laptops & small A/V equipment 3 days 1
*unless item is recalled

Alumni and Community Borrowers
Community borrowers are entitled to borrow materials from the TRU campus library. TRU Interlibrary loan service, holds, recalls and remote access to licensed materials (article database, ejournals, ebooks, etc..) are not available to community borrowers.
Library ItemLoan LengthMaximum # of Renewals*
Books 8 weeks 4
Audio Visual 8 weeks 2
Software 8 weeks 4
Government Documents 8 weeks 4
Periodicals 8 weeks 0
*unless item is recalled.

Recalls

Recalled items will be due 4 days after a recall (hold) is placed (7 days for Distance, Regional, and Open Learning library users), unless the minimum guaranteed loan length has not been reached.

The minimum guaranteed loan length for standard recalled items is 7 days for all Library users except Distance, Regional, and Open Learning, whose minimum guaranteed loan length is 10 days.

Late fines will be assessed at $2 per day for recalled items that are not returned on time.

 Recalls

When an item you need is checked out to someone else, place a hold on it to "recall" it.  This will trigger an email to the library user to whom the item is checked out, instructing them to return it to the Library.

How to Recall an Item

  1. Find the item you need in the
  2. Click the Place Hold link (located on the left-hand side of the item record in the catalogue).
  3. Input your TRU ID, PIN, and select which Library you would like to pick the item up at.
  4. Click Place Hold.
  5. The minimum guaranteed loan length for standard recalled items is 7 days for all Library users except Distance, Regional, and Open Learning, whose minimum guaranteed loan length is 10 days.

To see a list of your items with active holds, login to My Library Account.

Recall Policy

  1. The minimum guaranteed loan period for most library items (books, CDs, government documents, pamphlets, audio cassettes) is 7 days (10 days for Distance, Regional and Open Learning library users) before they may be recalled.
  2. If an item you have borrowed is recalled, you will receive an email notifying you of its new due date.
  3. Recalled items will be due back at the Library within 4 days (7 days for Distance, Regional and Open Learning library users), or if the minimum guaranteed loan period.
  4. Overdue fines for recalled items are $2.00 per day per recalled item.
 Fines

Due date reminders: The Library emails reminders to patrons three days, and day before due dates. Emails are sent to TRU email address and it is the patron’s responsibility to check this email address.

Overdue notices: The Library emails overdue notices when items are overdue. While there are no overdue fines for regular items (see list of exceptions below), if an item has not been returned or renewed within 21 days, it is assumed lost, and a bill for $100 per item will be charged.

Library accounts with $10 or more will not be able to checkout items. Fines also affect ability to register for courses, order transcripts, and graduate.

Payment options include:

  • Cash, interact or credit card (Visa or Mastercard)
  • By phone: Payment by credit card (Visa or Mastercard).

Fines are charged on these items:

  • Lost items
  • Reserves
  • AV equipment
  • Laptops
  • Inter-Library Loans
  • Items that have been recalled for other patrons.

Appeals Process

To discuss a fine or other charges, contact the Access and User Services Library, Main Library