Contact Student Awards & Financial Aid

Given the current situation with COVID-19, and in the interest of the health and safety of our university community, our office is working remotely and is available by phone or email.


Thompson Rivers University
Old Main Building, Rm 1629
805 TRU Way
Kamloops, BC  V2C 0C8


Phone: 250-828-5024
Campus email:

Open Learning Phone & email:
800-663-9711 Ext. 4 (toll-free in Canada) or 250-852-6802

Scholarship & Award applications:


Monday to Friday
8:30 a.m. to 4:00 p.m.
[Currently via email and phone only]


Front service staff

Lena Whitmore, Awards Assistant
Zak Cox, Awards Assistant

The Awards Assistants are usually your first contact with the Student Awards & Financial Aid. They will check that you have the links and forms necessary for applying for the various programs, provide information on program start dates and costs, issue loans, grants and institutional awards, and advise on requirements for maintaining interest-free status on loans. They will also process inquiries through the government if your financial aid is unduly delayed.

Student Awards Advisors

Lisa Smillie, Student Awards Advisor
Sherryl Eagle
, Student Awards Advisor
Heather Wisla, Student Awards Advisor
Bev Petri, Student Awards Advisor
Bobby Gill, Student Awards Advisor

Awards Advisors offer a wide variety of guidance and support to full-time and part-time students, from obtaining StudentAid BC and other government program funding, to TRU scholarships, bursaries, awards, and WorkStudy, to general financial planning for the school year.  Sherryl, Lisa and Heather primarily assist students in campus programs, while Bev and Bobby primarily assist students in Open Learning programs.

Advisor Appointments

Appointments with Student Awards Advisors are required for emergency loan applications and are strongly recommended for anyone submitting a Request for Appeal of their government student assistance. Students may also request an appointment to plan finances and to explore possible funding sources. Appointments may be made through Student Awards & Financial Aid by calling 250-828-5024 (Kamloops). For the 2020-21 school year, all students including students attending a campus other than Kamloops may arrange a telephone or Skype interview through the campus office, as all appointments will be via telephone or Zoom. Appointments for StudentAid BC assistance application completion are available only if extraordinary circumstances exist.

Awards Management

Nadine Feather, Awards Coordinator
Alice Leong, Awards Adjudications Clerk


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