Thompson Rivers University
Thompson Rivers University

Contact Student Awards & Financial Support


Thompson Rivers University
Old Main Building, Room OM 1631
805 TRU Way
Kamloops, BC  V2C 0C8


Phone: 250-828-5024
Fax: 250-371-5668


Monday to Friday
8:30 a.m. to 4:00 p.m.

Front service staff

Lena Whitmore, Awards Clerk
Remie Maloney, Awards Clerk
Alice Leong, Awards Adjudications Clerk

Lena, Remie and Alice are usually your first contact with the Student Awards & Financial Support. They will check that you have the links and forms necessary for applying for the various programs, provide information on program start dates and costs, issue loans, grants and institutional awards, and advise on requirements for maintaining interest-free status on loans. They will also process inquiries through the government if your financial aid is unduly delayed.

Student Awards Advisors

Wayne Hendry, Student Awards Advisor
Lisa Smillie, Student Awards Advisor
Nadine Feather, Student Awards Advisor

Wayne, Lisa and Nadine offer a wide variety of guidance and support to students, from obtaining StudentAid BC and other government program funding, to TRU scholarships, bursaries, awards, and WorkStudy, to general financial planning for the school year.

Open Learning Student Awards Advisors

Bev Petri, Student Awards Advisor (OL)
Susie Russo, Student Awards Advisor (OL)

Bev and Susie offer assistance to TRU Open Learning students, including StudentAid BC and other government funding programs, fee deferrals, and part-time grants and bursaries, as well as TRU awards.


Appointments with Student Awards Advisors are required for emergency loan applications and are strongly recommended for anyone submitting a Request for Appeal of their government student assistance. Students may also request an appointment to plan finances and to explore possible alternative funding sources, should government programs fail to meet financial need. Appointments may be made through Student Awards & Financial Support by calling 250-828-5024 (Kamloops). Students attending a campus other than Kamloops may arrange a telephone or Skype interview through the campus office. Appointments for StudentAid BC Assistance application completion are available only if extraordinary circumstances exist.


Gordon Down
Gordon is responsible for managing the operation of the department, which administers a diverse program of student awards and financial supports.