Postal strike and outgoing mail

The Canada Union of Postal Workers (CUPW) has initiated an immediate strike effective Sept. 25, with no estimated end date. This will impact our operations as follows:

Vendor payments

TRU is now paying all vendors by electronic funds transfer (EFT) or wire. Please reach out to accountspayable@tru.ca. Please ask your vendors to sign up for the process by asking for a registration form from accountspayable@tru.ca.

Mail distribution

• No outgoing mail or parcel shipments will be processed through Canada Post as of Sept. 25.
• Shipments sent through Canada Post within the past 7 days will likely not be delivered until the strike ends.

Open Learning students are expected to be the most affected by this disruption. To mitigate the impact, the Supply Chain team is taking these actions:

• Immediately switching all mail and parcel shipments to UPS, starting with Open Learning orders dated Sept. 25 and onward.
• Compiling a list of pending Canada Post shipments and their statuses to share with Open Learning and other departments, so recipients and students can be informed and supported.

As UPS costs are higher than Canada Post, we ask that large-volume shipments, such as batch fundraising letters, be placed on hold for now. For such special requirements, please contact distribution@tru.ca for support.

Transcripts

Available options for students:

Pick-Up service:

You are welcome to place a transcript order and choose “Hold for Pick-Up” to collect your official transcript in person from our office during regular business hours.

Courier service:

For an additional fee of $50, we can arrange for transcripts to be delivered via a courier service. As soon as your order is placed and the additional $50 payment is made, immediately send an email to transcripts@tru.ca to request this option. Payments can be made through your myTRU account or by calling the campus cashier at 250-371-5646 ext. 6.

If you have already submitted a request for a regular mail transcript, please email transcripts@tru.ca to alter the delivery method to one of the alternative options above to receive your transcripts without delay.