HLTH 1051: Health 1: Interpersonal Communications
This course focuses on the development of self-awareness, increased understanding of others and development of effective interpersonal communication skills that can be used in a variety of care giving contexts. Students are encouraged to become more aware of the impact of their own com-munication choices and patterns. Participants develop and use communication techniques that demonstrate personal awareness, respect and active listening skills.
Learning outcomes
- Identify the characteristics and qualities of effective interpersonal communications.*
- Discuss the interrelationships between self-awareness, self-esteem, and perception as these relate to communication choices and patterns.*
- Demonstrate effective, caring interpersonal communication with clients/residents, colleagues, and others.*
- Apply self-reflection and self-appraisal processes in order to increase your own effectiveness in interpersonal contexts.*
*From: BC Ministry of Advanced Education. (2015). Health Care Assistant Program: Provincial Curriculum Guide 2015, 43-44. Province of British Columbia. https://opentextbc.ca/hcasupplement/. Licensed under Creative Commons Attribution-ShareAlike 3.0 unported license. (http://creativecommons.org/licenses/by-sa/3.0/)
Course topics
- Introduction to Interpersonal Communication
- Knowledge of Self
- Non-verbal Communication
- Responding to Others
- Conflict Management and Resolution
Required text and materials
Students will need to source the following materials on their own:
- Sorrentino S. A., Remmert, L., Wilk M. J., (2018) Mosby's Canadian Textbook for the
Support Worker. (4th edition) Elsevier/Mosby Inc.
Type: Textbook. ISBN: 9781771720434
- Sorrentino S. A., Remmert, L., Wilk M. J., (2018) Workbook to Accompany Mosby's Canadian
Textbook for the Support Worker. (4th edition) Elsevier/Mosby Inc.
Type: Workbook. ISBN: 9781771721271
- Mosby Inc. Clinical Skills: Skills for Nurse Assisting. (1st edition). Elsevier/Mosby
Inc., 2018.
Type: Online Access Code. ISBN: 9780323581899
Note: The above resource can be purchased directly from the publisher.
Assessments
Please be aware that should your course have a final exam, you are responsible for the fee to the online proctoring service, ProctorU, or to the in-person approved Testing Centre. Please contact exams@tru.ca with any questions about this.
Students in the Health Care Assistant Program must achieve a minimum grade of 70% on the mandatory final exam and in the course overall. Students must achieve a minimum of 70% in each required theory course and a COM (complete) for the competency based portions of laboratory and practicum courses to pass the program. Students must pass each course to continue in the program.
Students cannot re-write failed assessments and, if unsuccessful on a second attempt at any course, will be asked to withdraw from the program.
All Program courses must be completed within 3 years of initial course enrolment.
| Assignment 1: Verbal and Non-Verbal Communication | 10% |
| Assignment 2: Perception Checking | 5% |
| Quiz (Lessons 1 - 4) | 25% |
| Assignment 3: Paraphrasing | 5% |
| Assignment 4: Empathic Responding | 10% |
| Assignment 5: Assertive Communication | 5% |
| Assignment 6: Communication Skill Review | 5% |
| Final Exam (mandatory) | 35% |
| Total | 100% |
Open Learning Faculty Member Information
An Open Learning Faculty Member is available to assist students. Students will receive the necessary contact information at the start of the course.
