Thompson Rivers University
Thompson Rivers University

Contact Us

Contact OL by email, phone, mail and fax:

Enrolment Services

Email: student@tru.ca

Phone: 1-800-663-9711 (toll-free in Canada) or 1-250-852-7000 (Kamloops and international)
(see Services for Students)

Mail:

TRU Open Learning Enrolment Services
BC Centre for Open Learning
805 TRU Way
Kamloops, BC V2C 0C8

Services for Students

We can help you with:

Enrolment Services

  • Registration in courses and application to programs
  • English and mathematics placement tests
  • Programs, admission, applications and transfer credit
  • Referral to a Program Advisor
  • Accessing course descriptions, student forms, OL calendar, course availability, fees (all available on this site)
  • Name, address or phone number changes
  • Accessing course materials
  • Course withdrawals, extensions and registration cancellations
  • Official transcripts
  • Tax receipts

Emailstudent@tru.ca
Phone:1-800-663-9711 (toll-free in Canada) or 1-250-852-7000 (Kamloops and international)
Fax: 1-250-852-6405

Services for Students with Disabilities

  • Requesting services and accommodations, if you have a documented disability

Web: Services for Students with Disabilities

Exams

  • Scheduling your final exam
  • Changing your final exam arrangements

Email: exams@tru.ca
Phone: 1-800-663-9711 (toll-free in Canada) or 1-250-852-7000 (Kamloops and international)
Fax: 1-250-852-6401

Student Awards & Financial Support

  • Government loans and grants for full-time students
  • Student loan appeals and reassessment
  • Institutional grants for single parents who are full-time students
  • Need-based bursaries and grants for part-time students
  • Annual awards and medals

Email: OLfinaid@tru.ca
Phone: 1-800-663-9711 ext. 4 (toll-free in Canada) or 1-250-852-6802 (Kamloops and international)
Fax: 1-250-371-5668

First Nations Learning Centres

First Nations Learning Centres offer ABE upgrading programs and courses, including business and some post-secondary-level courses.

IT Service Desk

  • Logging in to the student portal and learning management system (LMS)
  • Using the features of the portal and LMS

Email: ITServiceDesk@tru.ca
Phone: 1-888-852-8533 (toll-free in Canada) or 1-250-852-6800 (Kamloops and international)

Monday to Friday, 8:00 a.m. to 6:00 p.m. PST (Pacific Standard Time)

From September to April, voicemail and email checked weekdays between 8:00 a.m. and 4:00 p.m. PST

Marketing and Communications (MarCom)

Email: marcom@tru.ca

Media Consent Form

TRU Library Services

  • Research and reference assistance and access to TRU Library's online resources
  • Book and video loans and photocopies of journal articles
  • Delivery of library materials to your home or workplace

Web: tru.ca/library/distance.html
Email: distancelib@tru.ca
Phone: 1-800-663-1699 (toll-free in Canada) or 1-250-852-6402 (Kamloops and international)
Fax: 1-250-828-5313