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Thompson Rivers University
Thompson Rivers University

EDUC 5131: Managing Multiple Systems: Policy and Practice

Students are introduced to the theoretical and practical frameworks for developing professional communication, conflict resolution, and advocacy skills, which are necessary when working with families, government, community agencies, and service providers. Legislation, administrative policy, theoretical frameworks of effective professional communication and effective practices are reviewed along with current and critical issues surrounding inclusive and special education. 

Learning outcomes

  • Critically examine the legal and legislative documents that inform decision making at all levels of inclusive education and community living.
  • Critically examine and synthesize current theoretical frameworks supporting inclusion.
  • Collaborate and communicate effectively with a team of professionals, stakeholders, individuals with exceptionalities, and their families.
  • Evaluate the role and ethics of advocacy and the part it plays in school and community contexts.
  • Compare and contrast a variety of current and critical issues regarding full inclusion facing families, schools, stakeholders, government agencies, and community service providers.

Course topics

  • Unit 1: Historical and Current Context for with Diverse Abilities
  • Unit 2: Legal and Legislative Frameworks
  • Unit 3: Canada’s Relationship with Indigenous Peoples 
  • Unit 4: Self-Determination Theory and Person–Centred Planning
  • Unit 5: Social Systems for Diverse Abilities
  • Unit 6: Navigating Systems

Required text and materials

There is no required textbook for this course.


To successfully complete this course, students must achieve a passing grade of 50% or higher on the overall course, and 50% or higher on the final mandatory project. 

Assignment 1: Crip Camp Review 15%
Assignment 2: Legislative Alignment 15%
Assignment 3: Truth and Reconciliation Calls to Action 15%
Assignment 4: Managing Multiple Systems 15%
Assignment 5: Integrated Case Management Role Play – Group Project 15%
Final Project: Key Learnings 25%
Total 100%

Open Learning Faculty Member Information

An Open Learning Faculty Member is available to assist students. Students will receive the necessary contact information at the start of the course.

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