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Thompson Rivers University
Thompson Rivers University

BBUS 3331: Introduction to Production and Operations Management

This course examines the functional area of production and operations management as practised in the manufacturing industry. The course includes decision-making, capacity planning, aggregate planning, forecasting, inventory management, distribution planning, materials requirements planning (MRP), project management and quality control.

Learning outcomes

  • Explain the strategic importance, functions and productivity of manufacturing and service processes in a supply chain
  • Develop forecasts for a company’s products
  • Analyze and solve decision problems using decision making approaches under uncertain and risky conditions
  • Identify and recommend an appropriate capacity management approach under changing demand
  • Interpret the nature of inventory costs and solve the single period fixed quantity inventory model to suggest lot sizes
  • Recognize the importance of six sigma quality and apply the basic analytical tools of six sigma quality.
  • Examine manufacturing layouts and design a balanced an assembly line for a product
  • Develop a project plan and schedule, and assess project completion probabilities.
  • Apply simulation to model waiting lines in manufacturing and service operations

Course topics

Unit 1: Nature of Operations, Strategy, and Productivity

Unit 2: Forecast Analysis and Decision Making

Unit 3: Operations Management and Control: Inventory, Capacity, and Quality

Unit 4: Planning and Scheduling: Layout, Assembly Lines, Projects, and Waiting Lines

Required text and materials

The following textbook is required for this course:

  1. Jacobs, F. R., & Chase, R. B. (2021). Operations and supply chain management (16th ed.). McGraw-Hill.
    Type: Textbook: ISBN: 978-1-260-57594-1

Additional requirements

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Assessments

Please be aware that should your course have a final exam, you are responsible for the fee to the online proctoring service, ProctorU, or to the in-person approved Testing Centre. Please contact exams@tru.ca with any questions about this.

To successfully complete this course, students must achieve a passing grade of 50% or higher on the overall course, and 50% or higher on the final mandatory exam.

Assignment 1: Nature of Operations, Strategy, and Productivity 10%
Quiz 1: Units 1 and 2 10%
Assignment 2: Forecast Analysis and Decision Making 10%
Assignment 3: Operations Management and Control: Inventory, Capacity, and Quality 10%
Quiz 2: Units 3 and 4 10%
Assignment 4: Planning and Scheduling: Layout, Assembly Lines, Projects, and Waiting Lines 10%
Final Exam (mandatory) 40%
Total 100%

Open Learning Faculty Member Information

An Open Learning Faculty Member is available to assist students. Students will receive the necessary contact information at the start of the course.

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