MNGT 1111
Supervision
3.0 Credits
Description
This course is an introduction to front-line supervisory management and the functions and responsibilities supervisors perform. Students explore supervisory functions which include planning, problem solving, organizing, staffing, and controlling, as well as such tasks as motivating, disciplining, counseling, and appraising employee performance. The course material stresses the link between theory and practice and the principle that effective supervisors know the theory behind their supervisory actions. Students gain practical knowledge and techniques that can be applied to their present or future positions as a supervisor.
TRU-OL recommends the Web-based version of the course where students participate in asynchronous discussions within TRU-OL's Blackboard environment. Students in the Print-based version are provided access to optional Web enhancements. All students receive a text book and printed Reading File, and have the option of contacting their Open Learning Faculty Member by phone or using Blackboard e-mail.
Delivery Method
Delivery is self-paced, allowing you the flexibility to proceed through the course according to your own schedule. TRU-OL has no admission requirements and you can register for this course at any time throughout the year.
Prerequisites
None. Provincial Grade 12 Diploma or equivalent is recommended.
Exclusions
Students with credit for BUSM 113 or CYCA 361 or WKPL 110 may not take this course for further credit.
Objectives
Upon completion of this course, you should be able to:
- Apply the sequential management functions of planning, organizing, staffing, leading and controlling carried out by all supervisors.
- Employ the continuous functions of communicating, problem-solving, and decision making carried out by all supervisors.
- Use key ideas and techniques for the supervisory skills of training, motivating, counseling ,appraising performance, working with teams, resolving conflict, and improving productivity.
- Recognize the issues of diversity, change management, and conflict and know how to use this understanding to advantage in supervision approaches.
- Bridge the theory of supervision to the practice when and where required.
Course Outline
- Module 1 - The Supervisor's Job
- Module 2 - Planning and Control
- Module 3 - Leadership, Communications, and Motivation
- Module 4 - Organizing, and Training
- Module 5 - Workplace Dynamics
- Module 6 - Project Exam
Maximum Completion
30 weeks. Normal completion time is approximately 15 weeks, assuming 10-15 hours per week for study and assignment preparation.
Required Text and Materials
Students will receive all course materials including the textbook in their course package .
Supervision in Canada Today. 3rd. Ed.. Toronto: Prentice Hall, 2002.
Type: Textbook. ISBN: 0130286427
Additional Requirements
Students in the Web option are responsible for having full Internet access through an Internet Service Provider (ISP). The minimum requirement is a 56K connection speed, but high-speed Internet access is recommended (i.e. ADSL or cable modem).
Web students should refer to "Course Delivery Formats" in the TRU-OL Calendar or on the TRU-OL web site for computer requirements (see: http://www.bcou.ca/services/online_courses.html#web).
Open Learning Faculty Member Information
An Open Learning Faculty Member is available to assist students by phone, Blackboard mail, and/or regular mail. The course package normally includes a welcome letter stating the Open Learning Faculty Member's name, address, phone number, and office hours.
Assessment
To successfully complete the course, you should complete all five assignments and you must achieve a passing grade of 50% or higher on the project exam. Students in the Web option are required to participate in on-line discussions.
Your final grade for the course is determined on the following basis:
Your work will be graded on the TRU-OL grading scheme A+ to F as shown in the calendar. You must pass the project exam to receive a passing grade.
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