Contact Us

Phone: 250-828-5388 Email: facilities@tru.ca

Submitting a Work Request

Please ensure you review the Trades Services offered and use one of the following communication channels.

  • Submit a request for non-emergencies (NOTE: You must be ON CAMPUS or connected to the VPN to submit a request)
  • During office hours: Phone us in case of emergency at 250-828-5388
  • After office hours: Phone Campus Security in case of emergency at 250-828-5033

Archibus is the online application used at TRU, it allows us to prioritize, schedule, and assign work to ensure each request is handled in a timely manner.
Please review the Camera Icon: Thompson Rivers University2 video help tutorial on how to submit a work request for employees.

Emergency

An emergency request is defined as an immediate threat to the safety and/or security of persons or damage to equipment, materials, or structures. This includes, but is not limited to, people stuck in elevators, strong smell of gas, and floods.

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