Submitting a Work Request
Please ensure you review the Trades Services offered and use one of the following communication channels.
- Submit a request for non-emergencies (NOTE: You must be ON CAMPUS or connected to the VPN to submit a request)
- During office hours: Phone us in case of emergency at 250-828-5388
- After office hours: Phone Campus Security in case of emergency at 250-828-5033
Archibus is the online application used at TRU, it allows us to prioritize, schedule, and assign work to ensure each request is handled in a timely manner. Please review the video help tutorial on how to submit a work request for employees.
An emergency request is defined as an immediate threat to the safety and/or security of persons or damage to equipment, materials, or structures. This includes, but is not limited to, people stuck in elevators, strong smell of gas, and floods.