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Supply Chain Management Major/Minor
The Supply Chain Management Major is all about doing things “right.” Students learn to provide consumers with the right product, at the right place and time, and at the right level of value. A supply chain has three primary functions. Procurement is sourcing of the materials, supplies and services needed by an organization. Operations deals with using these inputs to manufacture goods and provide services. Transportation and logistics involves delivering products to consumers. The goal in all these areas is to maximize customer satisfaction and corporate profitability. These efforts have led to many business innovations such as single and global sourcing, design for manufacturing, agile and lean manufacturing, advanced analytics, 3-D printing, and green supply chains.
Increasingly, companies are outsourcing different supply chain management tasks to external partners to benefit from their expertise and to focus more on their own core competencies. This trend has reduced corporate investments in inventory and infrastructure and resulted in more flexible supply chains, but it is making supply chains increasingly interdependent and complex especially in today’s global business environment. Students with strong quantitative and computing skills and an array of multi-cultural and entrepreneurship experiences will become valued supply chain management professionals.
After graduation, most students will earn a professional designation, such as Supply Chain Management Professional (SCMP), while gaining valuable industry experience. Some may then decide to pursue a graduate degree in the field or a related area such as management science or project management. Designation holders, particularly those with a graduate degree, will be well prepared to advance to the highest levels of their profession including careers in consulting or teaching and research.
For those students wanting only an exposure to supply chain management, a Supply Chain Management Minor is also available.
Supply Chain Management Professional (SCMP) designation
TRU Gaglardi’s Bachelor of Business Administration – Supply Chain Major is accredited by Supply Chain Canada. Students who achieved a grade of 70 per cent or higher and completed the program in the past five years earn advance standing towards the Supply Chain Management Professional (SCMP) designation’s academic program components. Find out more at Supply Chain Canada.
Learning objectives
Upon completion of this program, students are able to:
- Describe the methods used by organizations to procure the property, facilities, equipment, materials and services required to operate.
- Design a procurement system that effectively employs demand forecasting, demand management and inventory management techniques.
- Utilize appropriate web-based technologies when designing management systems.
- Construct, manage and control business systems for the production of quality products and services using appropriate analytical tools and industry best practices.
- Develop effective logistical and transportation systems using appropriate analytical tools and industry best practices.
- Design, manage and control a global supply chain that reflects varying legal, business, ethical and sustainable management practices.
- Demonstrate professional selling practices that maximize company profitability through strong customer service and retention.
- Manage the different aspects of an international firm from a strategic perspective recognizing the environmental, cross-cultural and managerial differences between countries and regions.
- Demonstrate the effective use of different forecasting techniques in solving business and economic problems.
- Apply supply chain management principles in a professional capacity.
Major requirements
SCMN 3330 Procurement Management (3,0,0)SCMN 3330 Procurement Management (3,0,0)Credits: 3 credits Students explore the methods used by organizations to acquire the raw materials, components, supplies, equipment, facilities, and services needed to operate. Topics include strategic procurement, procurement process, competitive bidding and negotiation, procurement and supply management organization, make or buy, price and cost analysis, quality and inventory, supplier selection, supplier development and certification, services procurement, e-Procurement, and involving users and suppliers.
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MIST 3620 Web-Enabled Business Applications (3,0,0)MIST 3620 Web-Enabled Business Applications (3,0,0)Credits: 3 credits Students develop a comprehensive understanding of web technologies and their applications in business. Topics include foundation of e-business; overview of the technological foundations of the Internet and web; revenue models and payment systems; building a web presence; marketing on the web; legal and ethical issues; hardware and software for developing and hosting websites; online security and payment systems; and improving efficiency and reducing costs in business-to-business activities.
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SCMN 4310 Operations Management (3,0,0)SCMN 4310 Operations Management (3,0,0)Credits: 3 credits Students study the design, planning, establishment, operation, control and improvement of all activities in the creation of a firm's products. Practices in both manufacturing and service businesses are explored. Topics include an introduction to operations management; project management; total quality management; product and process design; job design and measurement; facility layout and assembly line balancing; material requirement planning and production scheduling; capacity management; inventory management; and decision tools including simulation, linear programming and decision analysis.
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SCMN 4320 Logistics and Transportation (3,0,0)SCMN 4320 Logistics and Transportation (3,0,0)Credits: 3 credits Students examine the movement of raw materials and parts from the supplier to the manufacturer and the movement of finished products to the final consumer. An effective integration and optimization of each step in the process is emphasized. Topics include an introduction to business logistics; logistics strategy and planning; logistics product; third and fourth party logistics providers; customer services and order processing; transportation fundamentals including transportation modes, inter-model services, pricing, and other shipping terms and documentation; transportation decision making and modeling; warehouse and storage management; and distribution requirement planning.
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SCMN 4390 Selected Topics in Supply Chain Management (3,0,0)SCMN 4390 Selected Topics in Supply Chain Management (3,0,0)Credits: 3 credits Students examine a selection of contemporary issues in supply chain management. Topics include strategic supply chain management; global supply chains; sustainable supply chains; service supply chains; supply chain resilience; reverse supply chains; quality in supply chain management; modern manufacturing methods; product design and encouraging technical innovation; process reengineering and competitive benchmarking; and supply chain optimization.
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MKTG 4490 Business-to-Business Marketing (3,0,0)MKTG 4490 Business-to-Business Marketing (3,0,0)Credits: 3 credits Students examine how important the marketing of products and services to other businesses and organizations is to the economy, the unique nature of business customers' needs, and the different marketing strategies that can be employed to meet those needs. Topics include business markets and business marketing; character of business marketing; organizational buyer behavior; legal and regulatory environment; marketing strategy; market opportunities for current and potential customers via market research; segmentation, targeting and positioning in the business-to-business context; developing and managing product and service offerings; innovation and competitiveness; pricing; business development and planning; sales; branding; business marketing channels and partnerships; connecting through advertising, trade shows, and public relations; marketing via the Internet; and business ethics.
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MKTG 3450 Professional Selling (3,0,0)MKTG 3450 Professional Selling (3,0,0)Credits: 3 credits Students will gain an overall view of the professional selling function. They will come to understand the role of personal selling in marketing and society and its application within organizations. Topics include relationship selling opportunities; creating value with a relationship strategy; developing a relationship strategy; communication styles; creating production solutions; buying process and buyer behavior; approaching the customer; developing and qualifying a prospect base; determining customer needs; sales demonstration; negotiating buyer concerns; and closing and confirming the sale.
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ECON 4330 Forecasting in Business and Economics (3,0,0)ECON 4330 Forecasting in Business and Economics (3,0,0)Credits: 3 credits Students apply a variety of forecasting methods to solve problems in business and economics. Topics include qualitative forecasting methods; the forecasting process, data considerations, and model selection; moving averages and exponential smoothing; multiple regression and time series decomposition; Box-Jenkins methodology to fit autoregressive conditional heteroscedasticity (ARCH); time-varying volatility and autoregressive integrated moving average (ARIMA) and vector autoregressive models; combining forecasting results; and implementing forecasting.
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IBUS 4570 Global Management (3,0,0)IBUS 4570 Global Management (3,0,0)Credits: 3 credits Students conduct an integrative and comprehensive overview of the fundamental issues and challenges that confront the international firm. Topics include globalization and international linkages; public, legal and technological environments; meaning and dimensions of culture; organizational culture and diversity; cross-culture communication and negotiation; strategy formulation and implementation; entry strategies and organizational structures; managing political risk, government relations, and alliances; management decision and control.
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Minor requirements
SCMN 3330 Procurement Management (3,0,0)SCMN 3330 Procurement Management (3,0,0)Credits: 3 credits Students explore the methods used by organizations to acquire the raw materials, components, supplies, equipment, facilities, and services needed to operate. Topics include strategic procurement, procurement process, competitive bidding and negotiation, procurement and supply management organization, make or buy, price and cost analysis, quality and inventory, supplier selection, supplier development and certification, services procurement, e-Procurement, and involving users and suppliers.
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SCMN 4310 Operations Management (3,0,0)SCMN 4310 Operations Management (3,0,0)Credits: 3 credits Students study the design, planning, establishment, operation, control and improvement of all activities in the creation of a firm's products. Practices in both manufacturing and service businesses are explored. Topics include an introduction to operations management; project management; total quality management; product and process design; job design and measurement; facility layout and assembly line balancing; material requirement planning and production scheduling; capacity management; inventory management; and decision tools including simulation, linear programming and decision analysis.
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SCMN 4320 Logistics and Transportation (3,0,0)SCMN 4320 Logistics and Transportation (3,0,0)Credits: 3 credits Students examine the movement of raw materials and parts from the supplier to the manufacturer and the movement of finished products to the final consumer. An effective integration and optimization of each step in the process is emphasized. Topics include an introduction to business logistics; logistics strategy and planning; logistics product; third and fourth party logistics providers; customer services and order processing; transportation fundamentals including transportation modes, inter-model services, pricing, and other shipping terms and documentation; transportation decision making and modeling; warehouse and storage management; and distribution requirement planning.
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SCMN 4390 Selected Topics in Supply Chain Management (3,0,0)SCMN 4390 Selected Topics in Supply Chain Management (3,0,0)Credits: 3 credits Students examine a selection of contemporary issues in supply chain management. Topics include strategic supply chain management; global supply chains; sustainable supply chains; service supply chains; supply chain resilience; reverse supply chains; quality in supply chain management; modern manufacturing methods; product design and encouraging technical innovation; process reengineering and competitive benchmarking; and supply chain optimization.
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