Creative Services

Examples of a few of many different projects handled by our Marketing and Communications Creative Team.
Creative Services helps you with your graphic design team projects and makes you look great on screen and in print.
Our service is free of charge for faculty and staff institutional marketing initiatives. (See Rush Services and the Proofing Process for exceptions)
Our projects include:
- Posters
- Flyers
- Handouts
- Inserts
- Newsletters
- Brochures
- Bookmarks
- Booklets
- Invitations
- Displays
- Cards
- Office Forms
- Banners and more
Submitting Your Project
There is an approximate turn around time of 14 days to move a project through the design, proofing and printing stages.
The length of this process is dependent on the scope of the project and the timely availability of necessary elements including final copy and images provided by the client.
During the proofing process if a client does not respond after 30 calendar days the client is invoiced for the full cost of the project.
Your project will consist of three stages: gathering the supporting documents, submitting a project request form and then working with our design team through the proofing steps.
Step One
Collect all supporting documents including:
- The proofed and final text to be used in your project saved in MS Word or plain text format
- Any images or graphics in a high resolution format. We accept .tiff, .eps, .jpg at 300dpi. Please avoid images that have been resized for the web(.png, .gif)
- Sponsorship information and high resolution sponsor logos, if applicable
- Event date, location, and time, if applicable
- Contact name, phone number, and email address, if applicable
- Business Reply Mail Indicia (requested from Purchasing Dept.) if applicable
- Dates when files should be submitted to your chosen supplier
- Dates when printed or electronic material should be distributed
Step Two
Complete the Project Request Form and include the date your print supplier requested for all electronic pre-press files.
Step Three
Work with your designer through the production schedule and proofing process.
- 1st Proof: Mock-up/layout of Document
Client to make any necessary additions, deletions and revisions to the supplied layout
- 2nd Proof: Solid layout concept and text placement
Client to make minor adjustments to text layout
- 3rd Proof: FINAL PROOF with request for signed approval to proceed to production
Once the 3rd and Final Proof has been supplied to the client, and all prior changes have been completed, any further client requests for revisions will be billed at 65$/hr design rate to your department.
Note: During the proofing process if a client does not respond after 30 calendar days the client is invoiced for the full cost of the project.
Rush Services
If your project requires a turn around time of 10 business days or less, you may request RUSH Service. A fee of $65/hr will be billed to your department for our work and the exact turn around time is dependent on the scope of the project.
Print Suppliers
Your chosen print supplier will also require 10 days to two weeks for final print production. Please contact your chosen supplier to discuss projects time lines.
External print suppliers require a Purchase Order Number to start your job. It is your responsibility to submit a requisition for a PO# from the Purchasing Department.
Need a TRU Logo?
TRU Staff can find logos on the Public Staff network drive at P:\0_TRU_Logos&Templates
Institutional Standards
Find our standards booklet on the Public Staff network drive at P:\0_TRU_INSTITUTIONAL_STANDARDS
Looking for Campus Photos?
Visit www.flickr.com/photos/thompsonrivers/, to select images for your project and send them along with your project request.
Looking for Stockphotos?
Visit www.thinkstockphotos.com, select images for your project and send them along with your project request.
Contact Creative Services
Phone 250.828.5389
Email creative@tru.ca
Project Request Form