TRU's practice is to pay invoices within standard terms usually 30 days from invoice date, however, please allow three weeks for internal process. Special terms, quick payment and other modified terms cannot be accommodated unless agreed upon with the Finance office in advance.
In order to track an invoice, it would be helpful if you had your purchase order number handy when you inquire about payment. If the PO number is not available, then a copy of your invoice would speed up the inquiry process. You may contact our accounts payable department by email at email@example.com.
Invoices and payment inquiries should be sent to the departments you are dealing with at Thompson Rivers University — NOT to the accounts payable department.