Alerts and TRU SAFE
In the event of an urgent situation, information and instructions will be posted to this site. TRU is committed to the safety and security of our campus community.
TRU Alerts relays key information in a timely manner to ensure the safety of TRU students and employees while keeping the community, including parents, informed. Sign-up is compulsory.
Stay informed during emergencies
Text messages (SMS) and voice
Sign up for TRU Alerts to receive text messages (SMS) or calls to your cell phone.
Sign up for TRU Alerts to receive email notifications to your email addess.
TRU Safe App
Download the TRU Safe App to receive push notifications through the app.
TRU devices
Pay attention to notifications through TRU computer desktop alerts, digital signage and internal/external webpages.
Get TRU Alerts via SMS text message
I agree that standard message and data rates may apply. Message frequency may vary. Carriers are not liable for delayed or undelivered messages. Text 723389 with the word HELP for help or STOP to cancel.
Get TRU Alerts via email
What are urgent notifications?
Communications used to alert the TRU community that an emergency condition exists in or near a TRU facility that threatens their health and/or safety and provides protective actions. They will be issued as TRU Alerts.
How does it work?
TRU Alerts are only issued in urgent situations such as snow closures to send a short message to your mobile device, email address or voicemail. The exception is periodic testing of the system to all registrants. In order to receive these messages, you must register with the service.
How can I be contacted?
Personal devices
- Text messages to your mobile phone(s)
- Emails
- Phone calls to your mobile phone, office or home
- TRU Safe App - push notifications
TRU devices
- Desktop alerts to computers on the TRU network that have Alertus installed.
- Digital signage
- TRU’s Facebook and Twitter account
- TRU website and myTRU
What contact information should I use for TRU Alerts?
Since this is a means to notify you in an emergency situation, we strongly recommend that you provide contact information for yourself. Use methods of contact that you check frequently.
How does my TRU Alerts contact information differ from my emergency contact information?
The information you provide for notifications from TRU Alerts is used to contact you directly with urgent message alerts as an incident unfolds that impacts the campus community. Your emergency contact information is used to contact someone other than you in case of an emergency related only to you.
Who should sign up?
Sign-up is compulsory for all students and employees of TRU. We also encourage family and friends to join. Anyone who is part of our campus community should register for TRU Alerts.
The TRU SAFE app provides just-in-time information on safety, security and emergency situations. It is TRU’s official platform for emergency notifications.
TRU SAFE App Features:
- ALERTS - receive notifications about potential dangers or situations on or near campus that could affect your health or safety.
- CONTACT – easily contact security, emergency services, first aid, report concerns access a variety of campus maps, security/safety guides or view guides on what to do in an emergency.
- FRIEND WALK - send your location to a friend so they can watch you walk to your destination in real time and can trigger a call to emergency services if necessary.
TRU students, employees and family members are strongly encouraged to download the official safety app free app from your Apple or Android app store — it’s the way to ensure you are in the know on all things safety.
TRU SAFE relays key information in a timely manner to ensure the safety of TRU students and employees while keeping the community, including parents, informed. Sign-up is compulsory.
