Grades & transcripts Current Students

Your grade point average (GPA) is a measure of how well you are doing in your academic studies. At TRU, the academic grading scale goes from "A+" to "F", with grade points assigned to each letter. A student’s grade point average is a mathematical calculation that indicates where an average of the grades falls on the scale.

To find out what point value is assigned to each letter grade, you can view the Grading Systems Policy ED 3-5. There are four grade scales at TRU depending on your program:

• Graduate studies
• Academic/career/developmental
• Trades
• Law

Download the GPA Calculator (XLS)

Distance and Online Students:
For students taking TRU-OL courses, please see the final grades policy.

Your term GPA is the average of your grades for only one semester. For example, if you earn a grade of "A-" in all courses, you would have a TERM GPA of 3.67.

Your cumulative GPA is a calculation of the average of all your grades for all semesters and courses completed at TRU.

Note: Courses completed at other institutions do not affect your cumulative GPA at TRU. Transfer credits earned from course work completed at other institutions will be recorded on your TRU transcripts, but not the grade attained in each course.

All undergraduate and graduate credit courses are used in the GPA calculation. U-Prep and ESAL courses are not included in your GPA.

A transcript is an accurate record of all courses attempted. Therefore, repeating a course does not remove the lower grade from a transcript, but only the higher grade will be used in the cumulative (CUM) GPA calculation.

Any student may repeat a course one time. To enroll in a course for a third or subsequent time, you must receive written approval from the department chair. See the Course and Program Repeaters Policy ED 3-3.

Depending on your situation you may want to retake a course in which you attained a "D" or "F" or "DNC" grade. Only the highest grade is used to determine your CUM GPA.

When a student does not complete a course, does not formally withdraw, or does not attend the final exam, a letter grade of "DNC" is given which stands for "did not complete". A "DNC" affects your GPA the same as an "F" grade does and results in a failure. The grade point values for both a "DNC" and an "F" are 0.00.

A "DEF" means your instructor is granting you additional time to complete course work.

For extenuating circumstances, you could ask your instructor for additional time, up to a maximum of six weeks, to complete course assignments. If your instructor agrees to give you extra time, you will be given a course deferral (DEF). If no grade is submitted within six weeks, the "DEF" will be changed to a "DNC". The "DEF" will appear on your transcript during the six-week period.

To appeal a grade you must follow TRU policy as explained in the Student Academic Appeals Policy ED 4-0. According to policy, a student should attempt to resolve the concern by discussing the situation with the instructor. If the concern is not resolved, then the student should make contact with the next highest level of responsibility — usually the department chair.

If the issue remains unresolved, the student may commence an appeal in accordance with the procedure set out in the appeals regulations. For more information, please contact the Office of Student  Affairs located in Old Main, Room OM 1631 or phone 250-828-5023.

Academic renewal allows a returning student to apply to the Registrar’s Office for academic forgiveness of the prior cumulative grade point average. The policy is designed for undergraduate students who have gained maturity outside of higher education and have demonstrated acceptable academic performance following their return.

To be eligible:
Returning undergraduate students must have previously attempted 30 or fewer credits and have had an absence of at least three calendar years from any post-secondary institution (except to complete courses required for readmission to TRU).

For full details, review the Academic Renewal Policy ED 3-11.

Order through myTRU. Your transcript will normally be mailed out or available for pick-up within two business days.

Log in to myTRU and select Order printed transcript. If you are unable to log in, contact IT Services for assistance. Follow the instructions to submit your request. Credit card payment is required to complete the order.

If you have special instructions, email them immediately to transcripts@tru.ca with ‘Special Instructions’ in the subject line. Include your name and TRU-ID number. Transcripts cannot be ordered through email.

Your transcript will normally be mailed out or available for pick-up within two business days.

TRU partners with the following BC post-secondary institutions to exchange transcripts electronically:
Capilano University
Douglas College
Kwantlen Polytechnic University (KPU)
Okanagan College
Selkirk College
Simon Fraser University (SFU)
University of the Fraser Valley (UFV)
Vancouver Community College (VCC)
Vancouver Island University (VIU)

Note: If you are sending your transcript to one of the institutions listed above, you must still order it through myTRU by selecting Order printed transcript. There is no separate option for electronic exchange. Once your order is submitted, TRU will send your transcript electronically.

Download the transcript request form. Pay the Official Transcript Fee (under Administrative Fees) through myTRU (Make a payment) or include the payment along with the mailed form:

Mail your request to:

Your transcript will normally be mailed out or available for pick-up within two business days from the date your request is received.

No, TRU does not email official transcripts.

Yes, official transcripts can be couriered instead of being sent through regular mail service. In addition to the ordering instructions found above and payment of the transcript cost, students who want to have their transcript couriered must pay a courier fee of $50. This payment can be made in your myTRU account. For information about making an online payment, please visit How to Pay for video tutorials, processing times and additional support. Once the payment has been made, immediately email transcripts@tru.ca; please ensure you have included your T-ID and add the word “COURIER” in the subject line. Please note: your transcript will not be couriered if the payment has not been made.

Current students can print an unofficial copy of their transcript from myTRU by navigating to the “Transcripts” heading and selecting “View Your Transcript”. Please note, that TRU is unable to provide students with their unofficial transcripts.

Alumni and former students who no longer have access to their myTRU account can request an official transcript by using the transcript request form. Once the form is completed, please email it to transcripts@tru.ca. Once we are in receipt of your request, we will email you a link for payment.

If you believe you are not going to complete a course successfully, you may be able to formally withdraw to avoid a failing grade.

You can withdraw from a course after the add/drop deadline up to the withdrawal deadline without a refund. A grade will not be issued, but a "W" will appear on your transcript. This will not affect your Grade Point Average (GPA).

Prior to the last day of the term, students may request to withdraw from courses due to extenuating circumstances. A partial refund of tuition may be considered.

If you need to withdraw due to extenuating circumstances, submit a completed withdrawal in extenuating circumstances form to Enrolment Services.