Thompson Rivers University
Thompson Rivers University

Continuing Studies: Professional/Personal Development

 


Basic Counseling Skills - Level 1 • XCOU 0700

This course is designed to provide an introduction to basic counselling skills for individuals who are intending to be in a para-professional or volunteer role where such skills would be beneficial to their clients. Content areas include understanding counselling as a developmental process; appreciating the importance of the counsellor self awareness and of the helping relationship in effecting change; identifying and acquiring the basic beginning skills that facilitate self exploration.

Contact Continuing Studies at 250.392.8010 or email wlcontinuingstudies@tru.ca to have your name placed on an interest list for upcoming course information.


Board Training • XWRK 0300

This 2-evening workshop will cover the required roles and responsibilities of board members. The workshop will include the baics of governance for all members; orientation - more than just mission, vision and values; duties and responsibilities of a board of directors; board training; leadership roles; responsibilities of the leader; accountability; issues - decision-making processes; members' roles within a board; effective committees; and recruitment - finding the right board members and bringing them to the organization.

Contact Continuing Studies at 250.392.8010 or email wlcontinuingstudies@tru.ca to have your name placed on an interest list for upcoming course information.


Budget Allocation and Monitoring - Entry Level •  XBUA 0204

Good financial management systems and processes for tracking resource utilization are essential in making effective use of resources. The entry-level Budget Allocation and Monitoring workshop will prepare individuals to effectively plan, ensure efficient and effective use of resources, make sound business decisions, demonstrate accountability and take remedial action when needed.

Contact Continuing Studies at 250.392.8010 or email wlcontinuingstudies@tru.ca to have your name placed on an interest list for upcoming course information. 


Customer Service Professional • XWRK 0670

Looking to become a frontline sales person? Are you applying for your first job/ Boost your resume, become a customer service professional, and learn how to handle customer-service trends; benefits of bringing respect, emotional support and personal touch to customer interactions; the six categories of face-to-face communication; guidelines for handling unreasonable customers and more. Successful students will receive a completion certificate for Customer Service Professional and Cashier Training, and industry recognized certification in Foodsafe and WHMIS. Successful completion is based on attendance and successful examination.

Contact Continuing Studies at 250.392.8010 or email wlcontinuingstudies@tru.ca to have your name placed on an interest list for upcoming course information. 


Financial Policy Development - Entry Level • XBUA 0202

Managing and protecting the assets of an organization can involve much responsibility. The Financial Policy Development workshop will review basic policies and procedures that organizatios should have in place in order to protect their financial assets.

Contact Continuing Studies at 250.392.8010 or email wlcontinuingstudies@tru.ca to have your name placed on an interest list for upcoming course information.


Management Skills for Supervisors • YMSS 1010, 1020 & 1030

This three-part program offers training that is integrated and structured involving a high level of participation. Students will be introduced to hands-on management training that is immediately useful by provincially and internationally recognized facilitators. As well as having high credibility, (tested with over 4,000 BC supervisors), it is an affordable program.

Part 1
Interpersonal Skills • YMSS 1010

This workshop will:

  • Sharpen your decision-making skills
  • Improve and enhance your relationships with others
  • Aid in developing effective and persuasive communications
  • Enhance your interviewing techniques
  • Provide experiences in handling job-related problems
  • Hone your communication skills to handle conflict situations

Fee: $725

Dates:
Feb 13 - 15, 2019
Wednesday - Friday, 8:30 am - 5/5:30 pm 


Part 2 - Team Building Skills • YMSS 1020

This workshop will:

  • Provide practical techniques to motivate others
  • Determine your preferred leadership style, give you practice using it, and help develop increased flexibility
  • Promote useful techniques for leading and participating in meetings
  • Provide group situations for focusing on leadership motivations and team building
  • Sharpen your skills to cope with power shifts in organizations

Fee: $725

Dates:
Mar 20 - 22, 2019
Monday - Wednesday, 8:30 am - 5/5:30 pm 


Part 3 - Administrative Skills • YMSS 1030

This workshop will:

  • Provide practical techniques to manage your job and delegate effectively
  • Outline a comprehensive and flexible system of performance analysis and appraisal
  • Identify your time-wasters and give you ideas on how to eliminate them
  • Provide experiences in instruction and performance appraisal interviewing
  • Give you tips to manage change

Fee: $725

Dates:
Apr 17 - 19, 2019
Tuesday-Thursday, 8:30 am - 5/5:30 pm 


Medication Management

This workshop has been created for individuals who are assisting and supporting others in managing their medications.  Whether you are an HCA seeking employement or a family member/friend aiding a loved one with their medication, this course is for you.  Medication Management is the task of ensuring that a person is taking the right amount at the right time as intended by the perscriber.  Medication management can be a tough task, adapt strategies to ease the guesswork and help you to manage medicines wisely.

Contact Continuing Studies at 250.392.8010 or email wlcontinuingstudies@tru.ca to have your name placed on an interest list for upcoming course information.


Personal Safety Techniques • XNUR 0200

This course provides nursing and healthcare assistants required training on personal safety techniques in the workplace. The course covers how to identify violent behaviour, how to properly de-escalate the situation, and steps medical professionals can take to minimize the occurrence of violence in the workplace. A practical portion of the course also covers personal safety in the event of potential physical harm.

 

Contact Continuing Studies at 250.392.8010 or email wlcontinuingstudies@tru.ca to have your name placed on an interest list for upcoming course information.

Proposal Writing • XWRK 0940

Non-profits are increasingly being required to do more with less, and competition over limited resources can
be challenging. Discovering new funding sources and writing strong proposals to secure those funds are vital in
creating the diversified revenue bases organizations need to grow and thrive.

Thompson Rivers University is hosting a two-day proposal writing course that will give participants a variety of skills
and resources to assist them in identifying potential funders and creating compelling proposals. This is an
interactive, hands-on course, with groups working on specifically targeted case studies.

Elements covered include:
• Different types of proposals
• Funding sources and prospect research
• Request for proposals
• Preparing to write
• Writing style and grammar
• Major components of a proposal:
• Executive Summary
• Problem Statement
• Mission/goals/objectives
• Technical section
• Project team/relevant experience
• Project budget
• Evaluation Plan
• Appendices – what to include and what not to include
• Proposal writing tips
• Staying organized

Fee: $375

Dates:
Oct 11 & 12, 2018
Thursday & Friday, 8:30 am - 4:30 pm

Winning Work Experience • XWRK 0940

If you’re looking for something that will give you work experience before entering the workforce, this course
is for you! Over the course of two days, hiring expert Nancy Giesbrecht will cover communication skills, how to
effectively engage customers, why body language is a big deal, customer service tips and tricks, and how to research
the product you’re selling. Nancy also incorporates plenty of role-playing so that you can practise the methods
taught and become comfortable using them. If you’re looking at employment as a front-line employee in the
retail or service industry, this course will launch your experience beyond your peers.

Contact Continuing Studies at 250.392.8010 or email wlcontinuingstudies@tru.ca to have your name placed on an interest list for upcoming course information.