Thompson Rivers University
Thompson Rivers University

Continuing Studies: Professional/Personal Development

 


Basic Counseling Skills - Level 1 • XCOU 0700

This course is designed to provide an introduction to basic counselling skills for individuals who are intending to be in a para-professional or volunteer role where such skills would be beneficial to their clients. Content areas include understanding counselling as a developmental process; appreciating the importance of the counsellor self awareness and of the helping relationship in effecting change; identifying and acquiring the basic beginning skills that facilitate self exploration.

Contact Continuing Studies at 250.392.8010 or email wlcontinuingstudies@tru.ca to have your name placed on an interest list for upcoming course information.


Board Training

This 2-evening workshop will cover the required roles and responsibilities of board members. The workshop will include the baics of governance for all members; orientation - more than just mission, vision and values; duties and responsibilities of a board of directors; board training; leadership roles; responsibilities of the leader; accountability; issues - decision-making processes; members' roles within a board; effective committees; and recruitment - finding the right board members and bringing them to the organization.

Contact Continuing Studies at 250.392.8010 or email wlcontinuingstudies@tru.ca to have your name placed on an interest list for upcoming course information.


Budget Allocation and Monitoring - Entry Level •  XBUA 0204

Good financial management systems and processes for tracking resource utilization are essential in making effective use of resources. The entry-level Budget Allocation and Monitoring workshop will prepare individuals to effectively plan, ensure efficient and effective use of resources, make sound business decisions, demonstrate accountability and take remedial action when needed.

Contact Continuing Studies at 250.392.8010 or email wlcontinuingstudies@tru.ca to have your name placed on an interest list for upcoming course information.

 


 

 

Conference: Reclaiming Child and Youth

Check back for upcoming Spring 2018 Conference information!

  


Customer Service Professional • XWRK 0670

Looking to become a frontline sales person? Are you applying for your first job/ Boost your resume, become a customer service professional, and learn how to handle customer-service trends; benefits of bringing respect, emotional support and personal touch to customer interactions; the six categories of face-to-face communication; guidelines for handling unreasonable customers and more. Successful students will receive a completion certificate for Customer Service Professional and Cashier Training, and industry recognized certification in Foodsafe and WHMIS. Successful completion is based on attendance and successful examination.

Contact Continuing Studies at 250.392.8010 or email wlcontinuingstudies@tru.ca to have your name placed on an interest list for upcoming course information.

 


Financial Policy Development - Entry Level • XBUA 0202

Managing and protecting the assets of an organization can involve much responsibility. The Financial Policy Development workshop will review basic policies and procedures that organizatios should have in place in order to protect their financial assets.

Contact Continuing Studies at 250.392.8010 or email wlcontinuingstudies@tru.ca to have your name placed on an interest list for upcoming course information.

 


Management Skills for Supervisors • YMSS 1010, 1020 & 1030

This three-part program offers training that is integrated and structured involving a high level of participation. Students will be introduced to hands-on management training that is immediately useful by provincially and internationally recognized facilitators. As well as having high credibility, (tested with over 4,000 BC supervisors), it is an affordable program.

Part 1
Interpersonal Skills • YMSS 1010

This workshop will:

  • Sharpen your decision-making skills
  • Improve and enhance your relationships with others
  • Aid in developing effective and persuasive communications
  • Enhance your interviewing techniques
  • Provide experiences in handling job-related problems
  • Hone your communication skills to handle conflict situations

Fee: $735

Dates:
Feb 19 - 21, 2018
Monday - Wednesday, 8:30 am - 5/5:30 pm

 


Part 2 - Team Building Skills • YMSS 1020

This workshop will:

  • Provide practical techniques to motivate others
  • Determine your preferred leadership style, give you practice using it, and help develop increased flexibility
  • Promote useful techniques for leading and participating in meetings
  • Provide group situations for focusing on leadership motivations and team building
  • Sharpen your skills to cope with power shifts in organizations

Fee: $735

Dates:
Mar 12 - 14, 2018
Monday - Wednesday, 8:30 am - 5/5:30 pm

 


Part 3 - Administrative Skills • YMSS 1030

This workshop will:

  • Provide practical techniques to manage your job and delegate effectively
  • Outline a comprehensive and flexible system of performance analysis and appraisal
  • Identify your time-wasters and give you ideas on how to eliminate them
  • Provide experiences in instruction and performance appraisal interviewing
  • Give you tips to manage change

Fee: $735

Dates:
Apr 2 - 4, 2018
Monday - Wednesday, 8:30 am - 5/5:30 pm

 


Medication Management

This workshop has been created for individuals who are assisting and supporting others in managing their medications.  Whether you are an HCA seeking employement or a family member/friend aiding a loved one with their medication, this course is for you.  Medication Management is the task of ensuring that a person is taking the right amount at the right time as intended by the perscriber.  Medication management can be a tough task, adapt strategies to ease the guesswork and help you to manage medicines wisely. 
Contact Continuing Studies at 250.392.8010 or email wlcontinuingstudies@tru.ca to have your name placed on an interest list for upcoming course information.