Professional Development and Leadership
XMSK 0930 - Stepping up to Supervision
Stepping Up to Supervision helps bridge gap between working as a frontline employee and stepping up to lead the team. There is a gap in knowledge and experience that prevents many employees from moving to the next step in their career. This course addresses that gap and provides the knowledge and skills necessary to lead a team effectively and competently. A recent study showed that 58% of managers said they did not receive any management training. Stepping Up to Supervision introduces and explains key concepts and skills that enable a qualified employee to effectively move up to a position as a front-line supervisor. It discusses the mindset and skills necessary to make the move from employee to supervisor, improve engagement of employees, and develop strategies for continuing improvement. This courses will be delivered virtually and fully instructor led.
February 21 – 25, 2021 6:00 – 9:00 pm
September 12 – 16, 2021 6:00 – 9:00 pm
Course Duration: 15 online learning hours in 5 evening classes
Course Fee: $425
Management Skills for Supervisors
This course is a three-part certificate program for all supervisory levels. Managers are offered hands-on training and experience to equip them with the necessary skills and tolls required to be an effective manager. These courses will be delivered virtually and fully instructor led. Topics include:
- Communicating Effectively and Persuasively in a Team Environment
- Recognizing a Win-lose Situation
- Handling Job Related Problems
- Giving Effective Feedback
- Enhancing Interviewing Techniques
- Workplace Rumors
- Conducting a Coaching Session
- Making Quality Decisions
- Improving Relationships
- Building Consensus
XWRK 0490 - Level 1: Interpersonal Skills
April 6, 7, 8, 9, 12, 13, 14, 15 2021 6:00 – 9:00 pm
September 27, 28, 29, 30, October 4, 5, 6, 7 2021 6:00 – 9:00 pm
XWRK 0492 - Level 2: Team Building Skills
May 3, 4, 5, 6, 10, 11, 12, 13, 2021 6:00 – 9:00 pm
October 25, 26, 27, 28, November 1, 2, 3, 4 2021 6:00 – 9:00 pm
XWRK 0494 - Level 3: Administrative Skills
May 31, June 1,2, 3, 7, 8, 9, 10, 2021 6:00 – 9:00 pm
November 22, 23, 24, 25, 29, 30, December 1, 2, 2021 6:00 – 9:00 pm
Course Duration: 24 online learning hours in 8 evening classes per level
Course Fee: $625 per level
XOCH 0882 - Red Cross Babysitting
Babysitting offers basic first aid and care-giving skills for youth 11–15 years old. Participants learn how to provide care to children in a variety of age groups, and how to prevent and respond to emergencies. The course offers youth the skills to promote themselves as babysitters to prospective families.
Course content includes:
- How to be responsible and demonstrate leadership
- How to make good decisions and manage difficult behaviours
- Information on children’s developmental stages, and specific strategies for each step
- How to feed, diaper, dress, and play with children and babies
- How to recognize and prevent unsafe situations, make safe choices and promote safe behaviours
- First aid skills
- The business of babysitting
Prerequisite: Minimum 11 years of age (or completion of Grade 5)
Course Duration: 7 classroom learning hours
Course Fee: $TBD
XSLF 0620 - Red Cross Stay Safe/Home Alone
Stay Safe! offers basic first aid and safety skills for youth 9–13 years old. Participants learn how to be safe when they are without the direct supervision of a parent, guardian, or trusted adult—both at home and in their communities.
Course content includes:
- The importance of responsibility and respect while being accountable for yourself
- The importance of setting and following safety rules when on your own
- How to stay safe at home and within the community
- How to prepare for, recognize and respond to unexpected situations (e.g. inclement weather, strangers and unanticipated visits)
- Basic first aid skills.
Prerequisite: minimum nine years of age (or completion of Grade 3)
Course Duration: 6 classroom learning hours
Course Fee: $TBD