Professional Development & Leadership

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XMSK 0930 - Stepping up to Supervision

Stepping Up to Supervision helps bridge gap between working as a frontline employee and stepping up to lead the team. There is a gap in knowledge and experience that prevents many employees from moving to the next step in their career. This course addresses that gap and provides the knowledge and skills necessary to lead a team effectively and competently. A recent study showed that 58% of managers said they did not receive any management training. Stepping Up to Supervision introduces and explains key concepts and skills that enable a qualified employee to effectively move up to a position as a front-line supervisor. It discusses the mindset and skills necessary to make the move from employee to supervisor, improve engagement of employees, and develop strategies for continuing improvement. This courses will be delivered virtually and fully instructor led.

February 21 – 25, 2021   6:00 – 9:00 pm

September 12 – 16, 2021   6:00 – 9:00 pm

Course Duration: 15 online learning hours in 5 evening classes

Course Fee: $425

 

Management Skills for Supervisors

This course is a three-part certificate program for all supervisory levels. Managers are offered hands-on training and experience to equip them with the necessary skills and tolls required to be an effective manager. These courses will be delivered virtually and fully instructor led. Topics include:

  • Communicating Effectively and Persuasively in a Team Environment
  • Recognizing a Win-lose Situation
  • Handling Job Related Problems
  • Giving Effective Feedback
  • Enhancing Interviewing Techniques
  • Workplace Rumors
  • Conducting a Coaching Session
  • Making Quality Decisions
  • Improving Relationships
  • Building Consensus
XWRK 0490 - Level 1: Interpersonal Skills

April 6, 7, 8, 9, 12, 13, 14, 15 2021   6:00 – 9:00 pm

September 27, 28, 29, 30, October 4, 5, 6, 7 2021   6:00 – 9:00 pm

XWRK 0492 - Level 2: Team Building Skills

May 3, 4, 5, 6, 10, 11, 12, 13, 2021  6:00 – 9:00 pm

October 25, 26, 27, 28, November 1, 2, 3, 4 2021   6:00 – 9:00 pm

XWRK 0494 - Level 3: Administrative Skills

May 31, June 1,2, 3, 7, 8, 9, 10, 2021   6:00 – 9:00 pm

November 22, 23, 24, 25, 29, 30, December 1, 2, 2021  6:00 – 9:00 pm

 

Course Duration: 24 online learning hours in 8 evening classes per level

Course Fee: $625 per level

 


 

 

 

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