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TRU COVID Response
Thompson Rivers University 50th Anniversary

TRU COVID Response
 > TRU Home > Information Technology Services > Students > Student Remote Access
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Student Remote Access

Remote access provides a method for remotely and securely accessing data from TRU network drives for your F drive. This can be done from off campus or by connecting to the TRU wireless network while on campus.

Although remote access does not allow you to connect directly to network drives like you would when on campus, it does allow desired files to be downloaded or uploaded to the local computer.

If you plan on using remote access, please ensure that you have first followed the instructions below on how to connect to the VPN.

Please also disconnect from the VPN when not using TRU resources. The server may experience overload issues when too many users are all connected at once. The best practice is to connect, download and upload your files, then disconnect.

VPN Install and Setup Instructions

 Windows

To setup VPN on your Windows device, follow the instructions below.

Instructions

1. Ensure you have disconnected from an existing VPN before proceeding. 

2. Open your web browser and visit this link: https://vpn.tru.ca

3. Sign in with your TRU credentials (Staff use username, students use T-ID). If you have 2 factor authentication enabled check your paired device at this time and allow the sign-in.

VPN1

4. Download the Global Protect client version for your computer, for Windows users unsure of which version to choose go with the 32-bit.

VPN2

5. Once downloaded run the installer, Run the GlobalProtect.msi or GlobalProtect64.msi, just keep clicking Next, say Yes when UAC asks to run when done

6. Once the VPN is installed you will be asked to sign in

7. Enter “vpn.tru.ca” for portal address

VPN3

8. The username and password are the same used to log into the VPN website earlier. If you have 2 factor authentication enabled check your paired device at this time and allow the sign-in.

9. When you need to connect later or disconnect click the up arrow beside your system clock. Click the globe symbol. Then Connect/Disconnect

**If you have any issues connecting, please review the VPN troubleshooting solutions. 

 Mac OS

To setup VPN on your Mac OS device, follow the instructions below.

Instructions

1. Ensure you have disconnected from an existing VPN before proceeding. 

2. Open a web browser and visit this link: https://vpn.tru.ca

3. Sign in with your network credentials. If you have 2 factor authentication enabled check your paired device at this time and allow the sign-in.

VPN1

4. Download the Global Protect client version for your computer from the link in step 1.

VPN2

5. Run GlobalProtect.pkg, select continue, then install.

6. Enter the username and password for an administrator on your computer when prompted to allow the install.

VPN4

7. Enter your network credentials again

8. Enter “vpn.tru.ca” for portal address

VPN5

9. Login using your network credentials. If you have 2 factor authentication enabled, check your paired device at this time to allow the sign-in.

10. Select the globe symbol in the top right to connect or disconnet. 

**If you have any issues connecting, please review the VPN troubleshooting solutions. 

Having troubles connecting? Please view our troubleshooting solutions. 

Mapping Network Drives

Follow the instructions below to map your network drives for your Windows or Mac OS desktop when you're working remotely.

 Windows

This section only needs to be completed once on your desktop. 

1. From your Windows start menu, open Notepad
2. Copy the following text into Notepad
 

net use f: \\mytru_vfiler1.mytru.univ\home\{first letter of your last name}\T99999999 /user:mytru\T99999999
pause

3. Replace the {first letter of your last name} with the first letter of your last name
4. Replace the two T99999999 with your TRU ID
    *Ensure you leave a space between the first TID and forward slash
5. Save this file as “TRUNetworkDrives.bat” to your desktop

 Mac OS

This method allows you to reboot your Mac and have the mapped network drive automatically remount and appear on the desktop.This section only needs to be completed once on your desktop. 

    1. From the Finder, select Command+K
    2. Enter the path

      smb://mytru_vfiler1.mytru.univ/home/{first letter of your last name}/T99999999
    3. Replace the {first letter of your last name} with the first letter of your last name
    4. Replace T99999999 with your TRU TID
    5. Select 'Connect'
    6. Enter your login credentials and click “OK”
    7. The drive is now mounted, but continue on to map for system reboot persistence
    8. Now enter into System Preferences from the Apple menu
    9. Click on ‘Users & Groups’
    10. Click on “Login Items”
    11. Click on the + button to add another login item
    12. Locate the network drive you previously mounted and click “Add”
    13. Exit out of System Preferences
 Ongoing use of F drive

1. Connect to the VPN
2. Double click on “TRUNetworkDrives.bat” on your desktop
3. You will be prompted for your network password twice
4. Download and upload the files you need
5. Disconnect from the VPN

**DO NOT stay connected throughout the entire working day. This may overload the sever.

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