Network and Email accounts

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Network and Email accounts

Service Description

To provide Account Administration for TRU Network and Email accounts, as well as allocate and administer network data space for active accounts

Activities Include:
  • Create Network and Outlook email accounts for TRU staff.
  • Allocate network data space and email space for employee’s use.
  • Create Outlook Resource and Room accounts
  • Assist with permissions to shared data folders, and or shared mailboxes
  • Create Outlook contractor accounts when sponsored by a TRU employee – process through IT Service Desk.
  • Maintenance of these accounts, including archiving of data upon termination, and or a lack of use beyond a period of one year. (Note: the lack of use accounts can be reinstated if requested)
Link to more information

Link to the ASAR form
Access for Mac OS Clients
Remote Access Troubleshooting
Faculty/Staff - Create a batch file for your desktop

Who to Contact

IT Service Desk at ITServiceDesk@tru.ca or 250-852-6800 or 1-888-852-8533

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