Request a Generic Email account


Service Description

To create computer accounts based on defined processes.

Accounts may take up to two weeks to fully process, provided all signatures and access details are included.

Activities Include:
  • Automatically create base computer accounts for myTRU, network, email, and the ability to create webreqs. This will provide the client with personal network space on their H:\drive.
  • Process ASAR forms by creating tickets for requested application access. This form is required for specific Organizational (O:\drive) access as well as Banner, FAST, etc.
Link to more information

Generic Account Standard Policy
Link to the ASAR form

Who to Contact

IT Service Desk at or 250-852-6800 or 1-888-852-8533

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