VPN Upgrade

On January 6th 2021 IT Services will be upgrading the Global Protect VPN,Instructions for how to upgrade your VPN are below.

Instructions:

  1. When you connect to the client you will be prompted with the following page stating a newer version of GlobalProtect is available for download.
    (Your client is currently using 5.1.4 and will be upgrading to 5.1.8 )

    VPNUpgrade

  2. After clicking on "Yes" it will start installing immediately. Once the installation is completed the following page will appear:

    VPNUpgrade

  3. During the installation, the VPN connection will be terminated and reestablished.
    After reconnecting to the Gateway, confirm the upgrade was complete by navigating to the hamburger icon in the top right corner of the Client and selecting About from the dropdown menu.

    VPNUpgrade

  4. The version number displayed should now reflect the newly installed Global Protect Client.

    VPNUpgrade

Search To Top