Thompson Rivers University
Thompson Rivers University

Meetings - Groupwise vs Outlook

Meetings - Groupwise vs Outlook

Setting up Meetings

During the time that users are moving from GroupWise to Outlook, booking meetings will be challenging because some of the participants or room resources may be in GroupWise and some in Outlook.

Booking a Meeting in GroupWise

If you book a meeting in GroupWise and some of the participants are in Outlook you will notice that they automatically decline the meeting seconds after you send the request.  This is side effect of moving the user from GroupWise to Outlook.   You will either have to contact the user via email to confirm their attendance or wait for them to send you a confirmation message.

You will not be able to rely on busy search in GroupWise to find a meeting time when all the participants and room resources are available unless you know for sure that they are all in GroupWise.  You will need to contact them via email or other means to confirm availability.

Booking a Meeting in Outlook

If you book a meeting in Outlook you will not be able to rely on the Scheduling Assistant to find a meeting time when all the participants and room resources are available unless you know for sure that they are all in Outlook.  You will need to contact them via email or other means to confirm availability.

Changing a Meeting time, location, or participants

Meetings sent from GroupWise to Outlook or Outlook to GroupWise can’t be retracted or changed.  All you can do is send out a new meeting invitation.  You should follow this up by sending everyone an email that was invited to the meeting letting them know what the change was and asking them to update their calendar.

Receiving an Invitation to a Meeting

If you receive an invitation to a meeting during the time we’re moving users from GroupWise to Outlook you should always send the meeting organizer a confirmation of your attendance when you accept the meeting.  If you are unsure how to do this send the organizer an email letting them know that you are attending.

As a pilot group it is VERY IMPORTANT that you provide feedback to the Outlook Team (outlook@tru.ca) on any problems you encounter as you begin using Outlook. 

We will use this input to try and improve the experience of all of the other users at TRU who will be going through this same process in the weeks to come.   If you have problems please contact IT Services (250) 852-6800 or email

Thank you for your patience while we move to Outlook.

Outlook Team
outlook@tru.ca