Microsoft 365 FAQ

Simply double click on the Teams icon on your desktop, or search for it in Windows. Once opening for the first time you should be prompted to sign in with your TRU credentials.

You can also access Teams via the web at www.teams.microsoft.com.

You can find instructions for creating a Team here.

When creating a Team for a class we rcommend the following naming convention: start with the class code and section, if relevant (e.g. ENGL 1000, S1) and end with the Semester (e.g., Winter 2021)

Click on your own avatar icon on the top right and select the cog (settings) and change the theme from there. From here you can change the view as well as the theme. 

If your view is set to List and not Grid under the Teams tab, you can right click on a channel and select “Pin” to move it to the top of the “Your Teams” section.

Just to the left of the search button, above the chat window is the “New Chat” button

Create a new chat and add all the people you want. Otherwise you can enter an existing chat and click the “Add People” button in the upper right corner of the chat window next to Share Screen and Popup Chat Window

Thanks to Microsoft 365 using email on the web is easier than ever, just go to Outlook Webmail and sign in with your credentials.

We recommend using OneDrive (link) or Teams (link) for sharing files whenever possible. Using one of these apps reduces the number of copies of the file floating around in everyone’s mailboxes, and is much more secure. However, if an attachment must be sent from your Microsoft 365 mailbox, then attachment sizes up to 150mb are possible.

We recommend having no more then 10 total mail accounts on your Outlook profile at once. More than 10 mail accounts will cause your Outlook to run much slower.

If you require more than 10 mail accounts please contact the IT Services so that we can assist you in setting up your Outlook with more accounts.

To request a new distribution list be created for you please contact the IT Service Desk, contact information for the IT Service Desk can be found Here.

All users get 1 Terabyte (TB) of storage in their OneDrive folder.

Yes, OneDrive allows you to share files and folders with other employees and students. You can also share files with external contacts but they require a OneDrive account to receive the file.
For a tutorial on how to share checkout this youtube video

Open up OneDrive in your browser and find the desired file. Right click on the 3 dots by the file and select ‘Share’. A new box will open and show people who you are currently sharing the document with.

Yes you can. This is known as "co-authoring" a document in Microsoft terms. Simply share the file with someone else (through OneDrive's sharing options or through Teams) and once you both have it open you can edit and see each other's edits in real time.
For more information on this see Microsoft's info here
Or a great youtube video on the subject here

Microsoft Planner is a task tracker that can be used for managing very simple projects, it is integrated with Teams. Planner allows teams to create, assign, and organize work visually. It facilitates teamwork, shows progress visibility, and task coordination. Microsoft Planner involves creating a plan that is equivalent to starting a project made up of tasks organized into buckets or categories. You can assign each task a label, a deadline, and a team member.

Plans are added to a specific channel. To do so, select the channel you want to add a plan to. Then at the top of the page select the "+" icon (likely next to the "Post" and "Files" tabs). From there select the Planner app. It should now appears as a tab at the top of the page.

You can copy a plan, see the link for how to do so.

You can't print plans or tasks from Planner currently.

Yes, a Team or Channel can have more than plan. Just add another planner task and start planning!