Online Survey Tool


Thompson Rivers University has entered into an agreement with SurveyMonkey for our institutional survey tool. This tool is available for the TRU community through the Integrated Planning and Effectiveness office.

Are the data and accounts secure?

The Enterprise version of SurveyMonkey that replaced FluidSurvey is fully compliant with the Freedom of Information and Protection of Privacy Act. Data loaded into or collected through TRU Enterprise accounts is hosted on the Canadian server.

Note that only accounts appointed by IPE department are considered compliant. Any SurveyMonkey accounts that are NOT created by IPE under our TRU enterprise account MAY NOT BE compliant with privacy and data security requirements.

How do I get an account?

Staff and Faculty

Please contact the Integrated Planning and Effectiveness office by email at to request an account.


Student accounts are issued for course work only. Please have your faculty member contact us on your behalf.

Where do I learn about/get help with SurveyMonkey?

There are some training resources available on the SurveyMonkey website:

If you require technical assistance, you may contact SurveyMonkey Help Centre, and if they are unable to assist, then please contact our office by email

SurveyMonkey FAQ - Frequently Asked Questions for SurveyMonkey

SurveyMonkey Quick Start Guide - A Quick Guide on how to get started with SurveyMonkey.

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