Student Surveys

Thompson Rivers University (TRU) is committed to improving and enhancing the student experience, and in doing so TRU participates in a variety of surveys to solicit student feedback which helps to inform institutional improvements. TRU students are invited to participate in several surveys throughout their journey at TRU and even provide feedback on their outcomes after graduating. Below is a description of each of the institutional student surveys that TRU regularly participates in.

All published survey reports are available on OneTRU. If you would like to request a customized survey report or a presentation of the results, please contact ipe@tru.ca.

National Survey of Student Engagement (NSSE)

NSSE is an internationally-recognized instrument for measuring student engagement. Student engagement describes the time and effort students put into their studies, as well as how the institution supports student learning. First-year and fourth-year baccalaureate students are invited to participate in NSSE. NSSE includes over one hundred questions related to student satisfaction, activities, and perceptions of the institution's contributions to growth and development. TRU participates in this survey every three years and has participated since 2008.

For more information about NSSE, visit National Survey of Student Engagement.

Canadian University Survey Consortium (CUSC)

CUSC is a national survey of undergraduate Baccalaureate students. It operates on a three-year cycle, alternating between first-year students, middle-years students, and graduating students. CUSC collects information about students' academic history, on campus activities, educational experiences, educational goals, use and satisfaction with various facilities and services, how they financed their education and amount of debt, post-graduation education and employment plans. TRU participates in this survey annually, and has done so from 2012 to 2019, excluding 2018.

For more information about CUSC, visit Canadian University Survey Consortium

Indigenous Undergraduate Student Survey (IUSS)

The IUSS invites undergraduate students who have self-declared as Indigenous and asks them about their attendance at TRU Indigenous events, ratings of TRU's progress in reaching the Province of BC's goals for enhancing the post-secondary educational experiences and outcomes of Indigenous learners, and if they have used certain Indigenous services on campus such as Cplul'kw'ten or the Williams Lake gathering Place. TRU participates in this survey every year and has participated since 2017. 

Canadian Bureau for International Education (CBIE)

The CBIE is a national survey that invites international students to provide information on student satisfaction, post-secondary decision making, pre-arrival activities, academic experience, social integration, student housing, institutional support services, safety, finances, and employment, post-study plans, and knowledge of Indigenous topics and culture. TRU participates in this survey by request and has participated in 2012, 2013, 2014, and 2018.

For more information about CBIE, visit Canadian Bureau for International Education

National College Health Assessment (NCHA)

The NCHA is a national research survey organized by the American College Health Association to assist college health service providers, health educators, counselors, and administrators in collecting data about students' habits, behaviors, and perceptions on the most prevalent health topics. A sample of all TRU students are invited to participate in this survey. TRU participates in this survey every three years and has participated since 2013.

For more information about NCHA, visit National College Health Assessment

Canadian Graduate and Professional Student Survey (CGPSS)

The CGPSS is designed to assess graduate and professional students' satisfaction and experience. Survey topics include satisfaction with the institution, program, and faculty; satisfaction with teaching, research and learning; financial status, and quality of the student and social life. TRU participates in this survey every three years, and has participated since 2013.

For more information about CGPSS, visit Canadian Graduate and Professional Student Survey

Student Outcomes

BC Student Outcomes conducts annual surveys of former students from British Columbia's post-secondary institutions. The results help shape the future of post-secondary education in British Columbia by providing valuable information to post-secondary institutions, the provincial government, career counselors, parents, and prospective students. 

  • Apprenticeship Student Outcomes (APPSO) Survey is conducted with former apprenticeship students who had completed the final level of their technical training. They are surveyed approximately 18 months after completing their apprenticeship at TRU.
  • Diploma, Associate Degree, and Certificate Outcomes (DACSO) Survey is conducted 18 months after students were awarded one of these credentials. 
  • Baccalaureate Graduate Survey (BGS) is conducted about two years after students were awarded a Baccalaureate credential.  

For more information on BC Student Outcomes, visit BC Student Outcomes.

To view interactive student outcomes data collected and reported on from BC’s post-secondary colleges and institutes, visit BC Student Outcomes Dashboard. Here you can filter by Institution, Student Group, Program Area, or Program Name, and view key student outcomes results such as ‘Who are they?’, ‘What did they learn?’, ‘What did they say?’, and ‘Are they working?’. 

Institutional Course Evaluations

TRU has been administering ‘every course, every time’ on campus course evaluations since winter 2016. Evaluations are administered online for classroom-based courses during the last three weeks of classes (or equivalent). IPE makes course evaluation dashboard reports available to all faculty and chairs at the end of every semester. More information on course evaluations is available on TRU Center for Excellence in Learning and Teaching site

Open Learning (OL) students have an opportunity to provide feedback about the course content, workload, OL faculty member, the course exam, and the library by participating in OL course evaluations upon the course completion.

The figure below is meant to help you identify institutional student surveys that provide feedback at each touchpoint throughout a student’s journey at TRU.

 The Student Experience Roadmap

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