Financial Services Frequently Asked Questions
Where can I find the payroll cut-off date listing?
Click on the link for payroll Payroll Information
When can I expect my travel reimbursement?
Direct deposit payments reimbursements are issued within 3 weeks of receiving completed forms in Financial Services. The reimbursement payments are issued weekly by direct deposit, with a Friday payment date.
What are the per diem rates and travel mileage?
Travel mileage, per diem information and much more travel information is available online at Travel Handbook.
When can I expect to receive my T4 and T4A?
T4s and T4As will be provided by Feb. 28.
When can I get a copy of my GL?
FAST (Financial Administration System Tool) delivers your financial information to your browser when you log in through myTRU.
The data can be viewed in several different views so please experiment to find the view that you prefer. If you require assistance, please contact the Budget Office in Finance at firstname.lastname@example.org
When will I receive my cheque from TRU in payment of my invoice?
TRU's practice is to pay invoices within standard terms usually 30 days from invoice date, however, please allow 3 weeks for internal process. Special terms, quick payment and other modified terms cannot be accommodated unless agreed upon with the Finance office in advance.
In order to track an invoice, it would be very helpful if you had your Purchase Order number handy when you inquire about payment. If the PO number is not available, then a copy of your invoice would speed up the inquiry process. You may contact our Accounts Payable Department by email at email@example.com