Coronavirus (COVID-19): Open Learning FAQ

Still using Internet Explorer?

You'll have a happier experience on the TRU website — and most other sites — if you update to a modern web browser such as Firefox, Chrome, or Edge. You can continue to use Internet Explorer for certain tasks, such as using Banner.

Thompson Rivers University 50th Anniversary
Thompson Rivers University 50th Anniversary

IT Service Desk

IT Services assists students, faculty members, and staff with technical problems and computer-related issues:

  • Passwords
  • Email
  • myTRU
  • Learning management system (LMS) for your online courses


IT Service Desk

1-888-852-8533 (toll-free in Canada) or 1-250-852-6800 (Kamloops and international)

Systems Maintenance Notices

Maintenance to wireless services is scheduled for off-peak hours. Notices of disruptions to service are posted on myTRU.

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