Accessibility Services for COVID-19

Updated September 10, 2020 (COVID Information/Update)

Appointments with the Accessibility Services Advisors, Assistive Technology Specialist, Learning Strategist, and Accommodations Coordinators are available via phone or through BlueJeans video conferencing.  For any questions please email To book appointments, email, call 250-828-5023, or visit us in Old Main 1631 between 9am - 2pm Monday-Friday. 

Accessibility Services Test Centre:

  •   The AS Test Centre is now available to facilitate exams for students who are taking TRU courses that are being delivered in-person on the Kamloops campus.  During the semester, book your exams with the online exam booking form up to 1 week before your class is scheduled to write the exam. For final exams being written on campus, book your exams with the online final exam booking form by November 13th 2020.  After booking, students will receive an email with details about the COVID-19 safety protocols required to write in the AS Test Centre.
  •   For students taking classes in an online/alternate delivery format (excluding Open Learning courses), students are still required to write their exams online.  That stated, Accessibility Services requests that you still book your exams by the 1 week or November 13th (for final exams) deadlines with our online exam booking form in order to officially request exam accommodations through Accessibility Services. After booking your exams, no other action is required and one of our Accommodations Coordinators will contact your instructor(s) to ensure your exam accommodations are put in place in an online format.



Read&Write Software

Accessibility Services would like to remind all students that Read&Write software is freely available for at-home use. This program can read PDFs, Word documents, and web pages out loud, including Moodle content. It includes a dictation feature called Talk&Type, so you aren't limited to your keyboard when writing. It can also help you make more efficient study notes, provide word prediction when writing essays and reports, and so much more. Read&Write is freely available (and completely optional) to all TRU students, staff, and faculty, and can be accessed by following these steps:

  1. If you haven’t already registered for Microsoft Office 365 through TRU (also free for the entire TRU community), you can do that first by clicking the link and following the instructions there.
  2. After you’re registered for Office 365, you can go to this link to access Read&Write. There’s a privacy/consent piece to read, and then a form to fill out at the bottom. After you fill that out, you’ll see instructions to download Read&Write. Please sign in to Read&Write with the Microsoft option, and use the same TRU-provided email address that you used to register for Office 365.
  3. After you’ve installed Read&Write, feel free to play around with the program and see what it can do. If you find it helpful to learn from videos, we recommend a great YouTube playlist that goes over the features in more detail. There are more resources available on the Accessibility Services Resources page (scroll to the very bottom) and IT Services' Read&Write page.

If you have any questions about Read&Write, or encounter compatibility issues with Moodle or other online content, please don’t hesitate to email Kathryne Brattland, Assistive Technology Specialist, at

Accessible Online Teaching Tips for Faculty

TRU Resources
BC Campus Resources
Moodle Documentation and Tips

For support with Moodle, please contact

Other Helpful Resources
Online Study Tips for Students

Helpful Apps and Browser Extensions for Students

Please note: TRU does not officially endorse any of the following apps or extensions. Please read the terms and conditions carefully for any app, and use at your own discretion.

For focus, organization, and time management
For flash-card studying
For mind-mapping
For note-taking
  • Evernote
  • OneNote (included with your free TRU Microsoft Office 365 access)
For relaxation and mental health management


For the latest information on COVID-19 and the impacts to TRU, please visit

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