Quarantine Plan for International Students Travelling to Canada

The 14-day quarantine plan is required by law under Canada’s current travel restrictions

The Winter 2021 semester is scheduled to begin on Jan. 6, 2021.

Thompson Rivers University’s COVID-19 readiness plan has been approved by the provincial government, therefore we are able to reopen and welcome international students to our campus. You can see the full list of approved institutions here.

The information below will help you know what to expect with regards to travelling to Canada.

Pre-arrival planning

The government of Canada has implemented an emergency order under the Quarantine Act that requires all persons entering Canada by air, sea or land to quarantine themselves for 14 days. The 14-day period begins on the day you enter Canada.

Thompson Rivers University is adhering to all orders declared by the Provincial Health Officer. Regular monitoring of these orders and public health guidance will be part of our routine operations. Plans, protocols, and processes will be updated routinely to reflect the dynamic nature of the COVID-19 pandemic.

Can I travel to Canada?

Do not make plans to travel to Canada/Kamloops unless you have:

  • Study Permit approval (letter of introduction), or a valid Study Permit
  • A Temporary Resident Visa (TRV) or Electronic Travel Authorization (eTA)
  • A current Letter of Acceptance (LOA). If you deferred your admission and do not have an updated LOA, please notify your International Student Advisor (ISA) right away
  • Proof that you have enough money to support yourself and any family members who will accompany you to Canada

Pre-departure COVID-19 testing and negative results required for all air travellers coming to Canada

New rules requiring air travellers (five years of age or older) to test negative for COVID-19 before entering Canada take effect Jan. 7, 2021. This is in addition to the mandatory 14-day quarantine upon arrival in Canada.

Under the new rule, travellers must receive a negative polymerase chain reaction (PCR) test within 72 hours of boarding a flight to Canada. Proof of a negative test result must be presented to the airline prior to boarding a flight to Canada.

» Learn More

Planning your travel to Canada

If you meet the requirements above:

  • Notify your International Student Advisor of your intention to travel to Canada
  • Your International Student Advisor will set up a meeting to confirm your travel itinerary and review your quarantine plans
  • New students — Confirm your accommodations at one of the TRU residences. Please note that new students coming to Kamloops must commit to living in residence for the winter semester (January to April 2021). This is a TRU requirement.
  • Continuing students — You can return to your on or off-campus accommodations in Kamloops. If you self-quarantine in residence, you must commit to staying on for the winter semester (January to April 2021).
  • When booking your flights to Canada, please make sure you book a connecting flight to Kamloops (YKA)
  • Once your itinerary is finalized, please send a copy to your International Student Advisor
  • We will acknowledge receipt of your travel plans prior to the start of your journey. If required, a letter of support for travel will be issued once we approve your travel and quarantine plans.
  • You must complete the Federal ArriveCAN application for approval prior to boarding your flight to Canada. Download the ArriveCAN app: iPhone or Android
  • You must submit a BC quarantine plan prior to arrival in Canada (online form or downloadable PDF form)

NOTE: Even if you meet all the conditions above, entry into Canada will be at the discretion of a Canada Border Services Agency (CBSA) officer.

Before boarding your flight to Canada

  • As of Nov. 21, 2020, you are required to submit your information electronically through the ArriveCAN app before boarding your flight to Canada. This includes your travel and contact information, quarantine plan, and COVID-19 symptom self-assessment.
  • Failure to submit the required information digitally before boarding your flight may result in enforcement action, which can range from a verbal warning to a $1,000 fine.

Note: Exceptions will be made for those unable to submit documents electronically due to personal circumstances, such as disability or inadequate infrastructure.

Expedited study permit processing form

The Canada Border Services Agency (CBSA) and Vancouver International Airport (YVR) have developed a Voluntary Compliance Portal (VC Portal). This allows new incoming international students to voluntarily submit their immigration and permit information into a portal run by YVR and the information is sent to CBSA in order to process and print the permits prior to the arrival of the student.

This will allow you to collect your study permit on arrival, shortening the processing time. Note that this does not exempt you from the normal assessment of admissibility to Canada by Border Services Officers and does not replace the usual procedure for seeking entry to Canada.

In order to use the VC Portal, the following eligibility criteria must be met:

  • Your first port of entry to Canada must be at YVR airport; you cannot connect to YVR via a domestic flight.
  • You must be in possession of a Letter of Introduction/pre-approved Study Permit application issued by IRCC.
  • You must submit the following information through the VC Portal a minimum of 72 hours in advance of your arrival at YVR.
    • Unique Client Identifier (UCI)
    • Control Document Number (optional)
    • Last name
    • First name (optional)
    • Date of birth (optional)
    • Passport number (optional)
    • Passport country of issue (optional)
    • Planned date of arrival in Vancouver
    • Arriving flight number

» VC Portal

Monitor your health before boarding your flight to Canada and upon arrival in Canada

  • To board your flight to Canada, you must follow all airline requirements and pass a health check conducted by airline officials to confirm that you don’t have symptoms of COVID-19, including a fever, a cough and difficulty breathing. You will not be allowed to board a flight to Canada if showing symptoms.
  • If you feel sick during your flight to Canada or upon arrival, inform the flight attendant or a Canadian border services officer.
  • If you do not have symptoms but believe you were exposed to someone who was sick with COVID-19, report this information to a Canada border services agent on arrival in Canada. This is required under the Quarantine Act. The Canada border services agent will provide instructions for you to follow.
  • You will see messaging on arrivals screens at international airports to help guide you if you are experiencing flu-like symptoms.
  • You will also be provided with information on what symptoms to identify and how to contact local health authorities.

Arrival in Kamloops and quarantine requirements

Transportation to your quarantine location

  • You will be picked up from the Kamloops airport
  • You will be transported directly to your quarantine location (see below), and will check in to your room where you are legally required to remain in quarantine for 14 days

Location of your 14-day quarantine

You will be assigned a room at either McGill Residence or the North Tower.

McGill Residence
Address: 1055 Campus Drive, Kamloops, BC V2C 6N2 Telephone: 250-852-6330 Email: mcgill@truresidence.ca

North Tower
Address: 1025 University Drive, Kamloops, BC V2C 0E1 Telephone: 250-852-6296 Email: info@truresidence.ca

  • At the end of your quarantine period, you will stay on at your quarantine location or move to any of the aforementioned residences for the remainder of the winter semester.

What to expect in residence during the quarantine period

  • You will not be permitted to leave your room for 14 days, except to seek medical assistance.
  • You will receive a COVID-19 self-care essentials kit to self-monitor your health, including masks, hand sanitizer, disinfectant wipes, and a COVID-19 quick reference sheet provided by health authorities. We ask you to bring your own thermometer to monitor your temperature.
  • Free wireless internet (wi-fi) is available at all on-campus residences
  • Bring your own electronic devices (laptop, tablet, cellular phone, etc.) as well as a Type B travel adapter (if applicable).
  • Bed linen (blankets/duvets, sheets, pillows)
  • Pack enough clothes for 14 days because you will not have access to laundry facilities until after the isolation period
  • Bring enough toiletries for 14 days
  • Your ISA will check in with you just after arriving in Kamloops, mid way through your quarantine, and just before you complete your quarantine. However, you are encouraged to reach out as often as you need to.
  • Security staff will ensure that students in quarantine remain in their rooms for the safety of all
  • If you feel unwell or exhibit COVID-19 symptoms, please call HealthLink BC at 811 for guidance, and also notify your International Student Advisor immediately
  • You will not be allowed to have any guests during the quarantine period

Arranging the necessary supports

  • Food — You will be provided with meals for your first two days in Kamloops, dropped off to your room by residence staff (no-contact delivery). TRU World will cover the associated costs.
  • Medication — if you are taking any medication, bring a two months’ supply, which must be accompanied by a doctor’s note and a prescription. This will give us enough time to enroll you with the BC Medical Services Plan (Provincial Health Insurance) and ensure that you are able to see a doctor in Kamloops to get your prescription(s) refilled.
  • Students travelling with a child — For the remainder of the winter semester (after quarantine), East Village residence is the only suitable on-campus option for students with children/families. Please contact them directly for availability. If East Village is unavailable, your ISA can request authorization for you to secure off campus accommodation following the quarantine period.

If you are travelling with a child(ren) who may require childcare after the quarantine period, please notify your International Student Advisor as soon as possible. While we will share childcare resources with you, it is your responsibility to find suitable childcare for your child(ren) following the quarantine period.

  • Cleaning supplies — Will be provided so that you are able to clean your room and bathroom.
  • Pet care — Do not travel with pets as we are unable to provide the necessary resources for their care. The residences and most housing options in Kamloops do not allow pets

Monitoring your health (mandatory requirement as of Nov. 21, 2020)

  • Check-in within 48 hours of arrival through the ArriveCAN app or call 1-833-641-0343.
  • Report your symptoms through the ArriveCAN app or call 1-833-641-0343 every day until the end of your 14-day quarantine.

Note: If you don’t use the ArriveCAN app to submit your information prior to travelling to Canada, you will be required to call the 1-833-641-0343 toll-free number every day throughout your quarantine period. You will not be able to switch back to using the ArriveCAN app.

What to do if you become ill

  • If you become ill, call 8-1-1 to talk to a nurse at Healthlink BC for advice on your symptoms and what you should do next.
  • 8-1-1 has translation services in 130 languages
  • You can also self-monitor your health using the BC COVID-19 App
  • Contact your International Student Advisor for additional support

Reliable sources of information

Below is a list of reliable sources of information related to the COVID-19 pandemic:

Social supports

  • Your ISA will check in with you just after your arrival in Kamloops, mid-way through your quarantine, and just before you complete your quarantine. However, you are encouraged to reach out as often as you need to.
  • You will have access to Student Support Services at TRU, including Wellness and Counselling

Grocery shopping

Two grocery stores in town offer online shopping and deliveries. Both carry a wide variety of food and healthcare products.

Take-out meal delivery options

There are many options in Kamloops for take-out restaurant meals and delivery services.

Post quarantine protocols

  • Your International Student Advisor will be your first point of contact for any supports needed throughout the semester.
  • You will continue to have access to Student Support Services at TRU, including Wellness and Counselling


You can:

  • Book an appointment with an International Student Advisor
  • Have a live video chat with an International Student Advisor, International Student Immigration Advisor, or International Student Recruiter


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