COVID-19: Student Information

Return to Campus Fall 2021

On March 8, BC’s Provincial Health Officer announced that post-secondary institutions can plan for a return to in-person activities and instruction this September.

Learn more in our announcement

Health and Safety details

Your safety is our top priority. » Learn more

Student funding

Funding and assistance are available through the federal and provincial governments. » Learn More


Should you have additional questions, you can connect with us through the following email:

Campus classes and services

 Does the Provincial Health Authority’s March 8 announcement mean that all classes will be in-person starting this fall? Updated March 12, 2021

All public universities and colleges are preparing for a return to on-campus education this September and Dr. Henry advised that a return to in-person instruction can be done safely this fall for all students, staff and faculty. We are working with provincial authorities to finalize guidelines and are working on what this will look like at TRU. We will provide updates as this evolves. Our focus is on planning for in-person return while considering other delivery options. Further information will be available later in April when the TRU Return to Campus steering committee finishes planning.

 Based on the Provincial Health Authority’s March 8 announcement, as an on-campus staff or faculty member, will I be expected to be back on campus this fall? Updated March 12, 2021

All public universities and colleges are preparing for a full return to on-campus education this September and advised that a return to in-person instruction can be done safely this fall for all students, staff and faculty. While we will focus on in-person delivery, we will also consider other delivery options. We don’t have all the answers at this early stage of planning, but are committed to keeping staff and faculty informed. Please regularly check our Return to Campus web page.

 What is the TRU Return to Campus 2021 steering committee and what is their role? Updated March 12, 2021

This committee is collecting, analyzing, and planning for different scenarios for a return to campus, and is made up of a wide selection of student, faculty and staff leaders. They are committed to completing the work and providing reports on options including a return to campus with or without COVID-19 health measures, as well as considering other delivery options. Information provided by students, faculty and staff, such as surveys completed in February, are important to informing their work and we thank those who have participated.

 Will TRU enforce COVID-19 vaccinations for all its employees and students? Updated March 12, 2021

Vaccines will be made available by provincial health authorities to anyone who wishes to be vaccinated. TRU is confident that the combination of immunization and continued application of the Go-Forward Guidelines will support the safe and complete resumption of campus teaching, learning, and research.

 When do you expect to have more details on what the fall 2021 return to campus will look like for employees, faculty and students? Updated March 12, 2021

The Go Forward Guidelines for our sector are expected to be updated in the coming weeks. These guidelines will inform our campus safety plan and we will share updated information as plans for fall 2021 evolve.

 I’m nervous returning to campus, will it be safe? Updated March 12, 2021

We know some people are nervous about returning to campus, and safety is our priority. We are working with public health officials to make sure all the right measures will be in place upon your return.

While the pandemic is not over, there is light at the end of the tunnel. The BC government has ramped up vaccination efforts so that every British Columbian can get their first dose of the COVID-19 vaccine this summer.

 When can I come and safely tour the campus? Updated March 12, 2021

We are working on this as part of our overall planning. We will know more in April.

 Will all services be up and running in the fall? Updated March 12, 2021

Our planning is to have a significant return to campus in September, with as many services up and running as possible.

 Am I expected to be on campus and attend face-to-face courses and programs? Added Dec. 11

You are expected to be on campus if you are enrolled in courses that have a face-to-face component.

 Has TRU’s attendance policy changed for courses that are not taking place in person? Added Dec. 11

TRU’s attendance policy remains the same for any course. We encourage you to be familiar with the TRU attendance policy, which outlines expectations for attendance and what you need to know to avoid being mistakenly considered withdrawn from your course(s). Of importance to note, registered and waitlisted students must attend the first 2 course events, or make prior arrangements acceptable to the instructor, to avoid being withdrawn.

 Is the library open? Added July 31

Although the library building is not open to visitors, the staff is offering library services electronically and launched some new services to support faculty and students.

 How is TRU delivering its courses for the upcoming terms? Updated Feb. 12

For the spring/summer term, the number of courses delivered face-to-face on campus are expected to increase gradually while the majority of students will continue to learn virtually.

For the fall term, most students enrolled in TRU’s on-campus programs will be returning to campus for face-to-face instruction. More details will be shared as plans take shape.

Most courses delivered virtually are a blend of scheduled virtual meetings (i.e. synchronous activity) and assigned work that does not require specific meeting times (i.e. asynchronous activity). These courses appear in the course schedule as “virtual delivery.”

The course schedule still includes times and days for courses delivered virtually to ensure conflict-free timetables; however, not all weekly scheduled meeting times will be required for synchronous activity in all courses.

Instructors will identify during the first week of the semester which, if any, weekly scheduled times will require virtual synchronous activity.

Students should select virtual delivery courses with the understanding that they may be required to participate virtually in synchronous activity during the scheduled days and times indicated.

TRU is guided by the principle that the health and well-being of students, staff and faculty is paramount above all other considerations, and committed to adhering to all directives from the provincial health officer.

 Are student residences closed? Updated April 27

Our residences are open. Residences are our students’ homes and as such, students should practise the same precautions related to COVID-19 as they would in their own home – wash hands regularly, practise proper sneeze and cough etiquette, and keep surfaces clean. Students who share accommodations with others MUST self-isolate if they, or others who share the accommodations, become symptomatic or are otherwise confirmed to have COVID-19.

Students in residence who think they have COVID-19 must advise Campus Living Centre’s Housing Administrator Kaylee Butler ( who will advise the university’s manager, Community Safety and Emergency Management.

 Are campus study spaces and computer labs available for students who require them? Updated Sept. 1

The Campus Services and Spaces page provides information on available computer labs and study spaces. While using these spaces, please adhere to social distancing guidelines by keeping between three to six feet between you and the next person.

 What technical requirements are needed for alternative delivery courses? Added June 5

Please see the Technical Requirements for Alternative Delivery page.

TRU now offers Student Success 0600, a free online course that helps students make the most of programs with alternative delivery.

International Students

 As an international student, will I be expected to be on campus this fall? Updated March 12, 2021

Details on a return to campus for our international students will become clearer in late April, based upon both federal and provincial advice. International students can be assured our plan will consider how to best support them if they are not yet able to return.

 What will happen for international exchanges and field schools? Updated Dec. 11

All inbound and outbound international exchanges, and all international field schools have been cancelled until further notice.

 Is TRU still processing study permits for students during the pandemic? Are there any specific restrictions for international students?

TRU doesn’t process study permits. Immigration, Refugee and Citizenship Canada (IRCC) processes and issues study permits. For detailed information, please visit the IRCC website.

TRU provides supporting documents such as a letter of enrolment, letter of completion, transcripts and supporting letters. To request supporting letters, please click here. If you need your transcript, you can order your transcripts online.

In order to maintain compliance with your study permit conditions, you should be enrolled in full time courses throughout the winter semester:

  • Undergraduate/diploma programs – 9 credits/semester
  • Graduate programs – 6 credits/semester
  • Part-time studies in the final semester of your program is allowed

For more information on student international travel during the pandemic see the Government of Canada website.

 If I need to get a COVID-19 test, will the costs be covered by the Medical Services Plan (MSP) or the extended health and dental plan? Updated Dec. 11

If you feel sick, please see our Health Screening page for more information. If 8-1-1 refers you to get tested for COVID-19, the fees will be covered by MSP.

 What happens if I have challenges with my courses or don’t have a computer? Updated Dec. 11

Concerns regarding your courses should be discussed directly with your instructor. If you need access to a lab or study space on campus or access to a lab, please check the campus services page to see which computer labs and study spaces are open.

 Can I visit my home country during the Christmas break and continue my winter semester studies from there? Added Dec. 11

Yes, as long as you are not enrolled in courses with a face-to-face component. However, you should check with a TRU World Immigration Advisor (RISIA on the go) to make sure it will not impact your PGWP eligibility.

For more information on student international travel during the pandemic see the Government of Canada website.

 Will I have problem coming back to Canada if I leave? Added Dec. 11

TRU’s COVID-19 readiness plan has been approved by the provincial government, therefore we are able to reopen and welcome international students to our campus. However, please note that travel restrictions can change at any time, and the final decision to allow you to enter Canada will be at the discretion of a CBSA officer.

These are the following documents you should have:

  • Study Permit approval (letter of introduction), or a valid Study Permit
  • A Temporary Resident Visa (TRV) or Electronic Travel Authorization (eTA)
  • A current Letter of Acceptance (LOA).
  • Proof that you have enough money to support yourself and any family members who will accompany you to Canada

For more information on student international travel during the pandemic see the Government of Canada website.

Prospective and Future Students

 If I am a post-secondary transfer student, how will TRU make a decision on my application? Updated April 27

TRU is in contact with most post-secondary institutions across the country, and certainly within British Columbia, during this time. We have plans for the electronic delivery and receipt of transcripts from across the country and are monitoring and adjusting as needed. Should other institutions modify their grading schemes, we will review and work with those transcripts accordingly.

 When can I expect a decision on my application?

Please continue to monitor your email and your myTRU account for updates on the status of your application. Good luck. We’re looking forward to welcoming you to TRU!

Open Learning Updated April 27

A full page of information for Open Learning students, including information about academics, communications, health and wellness and FAQs can be found here.


 What is happening around travel involving TRU students, faculty and staff? Updated April 27

Currently, only essential travel is allowed in and out of BC for all citizens.

TRU temporarily discontinued all university-sponsored outbound international travel for students, such as student or faculty exchanges; co-operative education work term placements; practica; internships; travel/study programs; travel to conferences and on university business; activities that are part of a university course or program (credit or non-credit); and university-organized extracurricular or athletic activities.

All non-essential faculty and staff travel was similarly halted. Anyone who has travelled MUST self-isolate for 14 days upon return to the province to help contain the spread of COVID-19.

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