This page provides information for TRU students. For information that applies to everyone, be sure to go to the main COVID-19 Safety on Campus page.
Safety is our priority. TRU has been working with other universities and provincial authorities to ensure the safety of all on-campus learning, teaching, research and other activities.
Safety measures include:
- Enhanced cleaning
- Barriers in high-traffic service areas
- Vaccination proof for: student housing, door-entry campus restaurants, athletics activities, events
- Mandatory masks indoors
- Improved ventilation to mitigate the spread of communicable diseases
BC is continuing to offer vaccinations to anyone who is eligible. We expect students, as able, will get vaccinated to support a safe return to campus. TRU is confident the combination of immunization and Go-Forward Guidelines will support a safe return to campus. These guidelines have informed our Exposure Control Plan – Communicable Diseases.
Student technology support
Please go to Technical Requirements for Alternative Delivery for instruction on what you need to take courses online.
Details on a return to campus for our international students is based upon federal and provincial advice. TRU’s plans consider how to best support international students if they are not yet able to return.
Travel restrictions can change at any time. The final decision to allow you to enter Canada is at the discretion of a Canada Border Services Agency officer. Documents you should have include: a study permit approval (letter of introduction) or a valid study permit, a temporary resident visa or electronic travel authorization, a current letter of acceptance and proof you have enough money to support yourself and any family members who accompany you to Canada.
Study permits are processed and issued by Immigration, Refugee and Citizenship Canada (IRCC). For information about study permits, please visit the IRCC website.
TRU provides supporting documents such as a letter of enrolment, letter of completion, transcripts and supporting letters. To request supporting letters, please click here. If you need your transcript, you can order your transcripts online.
First and second doses of the COVID-19 vaccine will be made available in Canada to international students. For international students who plan to get their second dose of the COVID-19 vaccine in Canada, please bring your COVID-19 vaccination record, which will help health care workers provide a second dose that best matches with your first dose. » Learn more
For more information on student international travel during the pandemic see the Government of Canada website.
If you are travelling to Canada, the quarantine plan for international students outlines what is required.
TRU is in contact with most post-secondary institutions across the country during this time. We have plans for the electronic delivery and receipt of transcripts from across the country.
Open Learning students
Open Learning continues to welcome students who wish to start or continue their educational journey. Open Learning has always offered virtual courses, but due to the pandemic, we have made some necessary adjustments to address the evolving circumstances.
Please help us keep in touch by:
- Looking for announcements in your course Moodle shell
- Checking your myTRU email frequently or ensure it is forwarded to a personal email account that you check often
- Checking our social media accounts regularly on the following platforms: Facebook, Twitter and Instagram: @truopenlearning
- Watching your Moodle dashboard for TRU-wide announcements
Our primary concern is to support you. If you need to contact Open Learning, please note the following:
- If your registration requires special assistance, please contact Enrolment Services at email@example.com
- If you have questions about your Open Learning courses or your Open Learning Faculty Member, please email firstname.lastname@example.org
- If you have questions about your final exam, please contact email@example.com
- If you have questions about your Prior Learning Assessment and Recognition (PLAR) process, please contact firstname.lastname@example.org
OL student support
TRU offers the following supports for OL students:
- Writing Centre via WriteAway
- Virtual Career Co-ordinator
- Early Alert
- Learning Strategist (for Indigenous students)
OL courses and exams
We are actively reviewing the possibility of in-person examinations with various institutions for this fall, but at this time there will likely be no in-person exams available until November 2021. In most courses, virtual exams are available through ProctorU. These exams can be written online, in the safety of your own home. If you have any questions or concerns regarding final examinations, please contact the Examinations Department at email@example.com.
If your course has a virtual exam option via ProctorU, we recommend you use that option while in-person exams are temporarily suspended. If your course does not have a virtual exam option, please email firstname.lastname@example.org by the 12th day of the month in which you plan to write the exam. For example, to apply to write your exam in October, send an email with the subject line “October Exams” by Oct. 12. Include your name, student number and course number in the message.
Please note if your course has a final project rather than an exam, you do not need to email email@example.com and can proceed with completing that project as indicated.
Currently, the university is reviewing requests for international travel on a case by case basis given the changing dynamics of travel restrictions in each country. We continue to monitor entry and exit requirements based on Global Affairs Canada recommendations including mandatory health and safety screening, vaccinations, etc.