We encourage you to seek information from reliable sources, namely health agencies.
- For answers to common questions, links to resources in other languages and information about COVID-19, go to HealthLinkBC
- Call HealthLinkBC’s hotline to talk to a health nurse if you think you might have COVID-19 or if you have other health-related concerns, toll free at 8-1-1
- For a COVID-19 self-assessment tool and app you can download, go to bc.thrive.health
- For anyone struggling with the impacts of COVID-19 who would like to talk to a counsellor, volunteer mental-health professionals are available by emailing email@example.com. Include your name, best contact information and your availability.
- For information in multiple languages, go to this BC Centre for Disease Control webpage
- For detailed information about COVID-19 in BC, go to the BC Centre for Disease Control
- Call the BC Centre for Disease Control toll free for non-medical information about COVID-19, 1-888-268-4319 (1-888-COVID-19)
- For concerns about a suspected COVID-19 case, contact your local public health centre
- For updates and information, visit the Public Health Agency of Canada’s website
- Call the Public Health Agency of Canada toll free if you have questions about COVID-19 that you can’t find answers to (interpretation services are available in multiple languages), 1-833-784-4397
- For information about self-monitoring, go to this Public Health Agency of Canada webpage
- For information about self-isolation, go to this Public Health Agency of Canada webpage
- For information about social distancing/physical distancing, go to this Public Health Agency of Canada webpage
- For more information from the World Health Organization
Stop the spread of viruses
- Clean your hands often with soap and warm water for 20 seconds or use alcohol-based hand cleanser.
- Stay home if you are sick.
- Throw tissues away immediately.
- No tissue? Cough or sneeze into your upper sleeve, not your hands.
- Avoid touching your face.
Handwashing with soap and water
- Remove jewelry
- Wet hands with warm water, add soap to palms and rub hands together to create lather.
- Thoroughly cover all surfaces
- of your hands and fingers with lather and work fingertips into palms to clean under nails.
- Rinse hands well
- under warm running water.
- Dry with a single-use towel
- and then use towel to turn off the tap
Hands should be washed for a minimum of 20 to 30 seconds. To help children wash along, say the ABCs or sing Twinkle, Twinkle Little Star.