TRU
Business and Economics

Metrics and Targets

Program quality and student engagement
Metrics Targets
Undergraduate satisfaction rates by discipline. 95 percent or more satisfied/very satisfied, 50 percent or more very satisfied
Percent of undergraduates who would take the program again by discipline. 90 percent or more
Quality of instruction by discipline in undergraduate programs. 95 percent or more good/very good, 50 percent very good
Comprehensiveness rating of undergraduate core courses by discipline. 95 percent or more good/very good, 50 percent very good
Undergraduate employment rates by discipline. 90 percent or more employed
How related to employment is the undergraduate program by discipline? 95 percent or more somewhat related/very related, 50 percent very related
Program satisfaction rates for 2nd and 4th year undergraduate and graduate students. 95 percent or more good/very good, 50 percent very good
Average GPA for SOBE courses taken. 2.67 undergraduate
3.33 graduate
Percent of students who graduate with first class standing and second class standing. 15 percent, 25 percent undergraduate
Number of undergraduate and graduate student engagement activities 50 undergraduate
20 graduate
Number of graduates with theses, projects, cooperative education and service learning. 10 undergraduate theses
25 project presentations
8 graduate theses/projects
20 cooperative education graduates
120 cooperative education work terms
50 service learning courses
Student services
Metrics Targets
Student satisfaction with the application/registration process. 95 percent or more satisfied/very satisfied, 50 percent very satisfied for both undergraduate and graduate students
Student satisfaction with orientation and ongoing communications. 95 percent or more satisfied/very satisfied, 50 percent very satisfied for both undergraduate and graduate students
Student satisfaction with academic advising. 95 percent or more satisfied/very satisfied, 50 percent very satisfied for both undergraduate and graduate students
Student satisfaction with support for those experiencing academic and personal difficulties. 95 percent or more satisfied/very satisfied, 50 percent very satisfied for both undergraduate and graduate students
Student retention rates for SOBE programs. 1st year undergraduate – 75 percent
2nd year undergraduate – 75 percent
Campus MBA – 90 percent
Online MBA – 80 percent
Student satisfaction with curricular and co-curricular activities. 95 percent or more satisfied/very satisfied, 50 percent very satisfied for both undergraduate and graduate students
Student satisfaction with extra-curricular activities. 95 percent or more satisfied/very satisfied, 50 percent very satisfied for both undergraduate and graduate students
Student satisfaction with career services. 95 percent or more satisfied/very satisfied, 50 percent very satisfied for both undergraduate and graduate students
Accessible education
Metrics Targets
Percentage of SOBE undergraduate domestic students who are transfer students. 20 percent
Transfer student retention rate for SOBE undergraduate programs. 75 percent in year 2
75 percent in year 3
Average transfer student GPA for SOBE undergraduate courses taken. 2.67
SOBE course enrollments at regional campuses. 200
SOBE course enrollments by non-business program students. 500
Multi-modal delivery
Metrics Targets
Percent of SOBE programs that are offered both on campus and by distance delivery. 90 percent
Percent of SOBE courses that are available for both campus and distance delivery that are harmonized. 100 percent
Average GPA for each SOBE distance course. 2.67 undergraduate
3.33 graduate
Percent of SOBE distance courses developed by tenured or tenure-tracked faculty. 90 percent
Number of SOBE undergraduate distance courses taken by campus graduates. 400 courses
Aboriginal education
Metrics Targets
Percent of SOBE students who are of aboriginal ancestry. 4.5 percent or more undergraduate
4.5 percent or more graduate
Aboriginal student retention rates for SOBE programs. 1st year undergraduate – 75 percent
2nd year undergraduate – 75 percent

Campus MBA – 90 percent

Online MBA – 80 percent
Average aboriginal student GPA for SOBE courses taken. 2.67 undergraduate
3.33 graduate
Program satisfaction rates for 2nd and 4th year undergraduate and graduate aboriginal students. 95 percent or more satisfied/very satisfied, 50 percent or more very satisfied
International education
Metrics Targets
Percent of SOBE students who are International. 50 percent undergraduate
50 percent graduate
International student retention rate for SOBE programs. 75 percent in year 1
75 percent in year 2

Campus MBA – 90 percent
Average international student GPA for SOBE courses taken. 2.67 undergraduate
3.33 graduate
Average partnership university student GPA for SOBE courses taken. 2.67 undergraduate
Program satisfaction rates for 2nd and 4th year undergraduate and graduate international students. 95 percent or more satisfied/very satisfied, 50 percent or more very satisfied
Number of international study abroad and cooperative education experiences for SOB undergraduate and graduate students. 15 study abroad semesters
30 international field course students

8 international work terms
Number of international teaching or scholarship experiences of SOBE faculty. 25 experiences
Scholarhip and development
Metrics Targets
Amount of internal/external funding for scholarship and development per continuing (tenured, tenure-track and term certain) faculty. $5,000
Average satisfaction ratings with library services for new and ongoing faculty. 95 percent or more satisfied/very satisfied, 50 percent or more very satisfied
Average satisfaction ratings with research mentorship/collaboration opportunities for new and ongoing faculty. 95 percent or more satisfied/very satisfied, 50 percent or more very satisfied
Number of peer-reviewed scholarly articles. 25 articles
Number of engagement activity points earned by tripartite faculty. 100 points
Number of engagement activity points earned by bipartite faculty. 50 points
Percent of faculty who are academically or professionally qualified. 90 percent
Percentage of undergraduate students who pursue graduate school or a professional certification. 40 percent
Percentage of graduate students who plan to pursue a terminal degree or a professional certification immediately after graduation. 40 percent
Administrative services
Metrics Targets
Average satisfaction ratings with administrative support services for new and ongoing faculty and staff. 95 percent or more satisfied/very satisfied, 50 percent or more very satisfied
Average upper and lower-level section sizes by department. 35 students on average in lower-level courses
35 students on average in upper-level courses
Student/faculty utilization ratio for continuing (tenured, tenure-track and limited-term) faculty by department. 90 percent
Waitlisted students as a percent of total enrollments on the first day of classes. 10 percent
Ratio of courses taught by continuing (tenured, tenure-track and limited-term) and participating faculty to total courses taught by department. 70 percent or more continuing
75 percent or more participating
Number of unplanned overload contracts by department. No overload contracts
Number of union grievances. 3 grievances per year
External relations
Metrics Targets
Number of university, community or professional service activities engaged in by continuing (tenured, tenure-track and limited-term) faculty. 100 activities
Number of business community member interactions with the school. 250 interactions
Number of unique website page views. 600,000 unique page views
Resource enhancement
Metrics Targets
Amount of scholarships and bursaries awarded yearly to SOBE students $750,00 undergraduate
$50,000 graduate